Postmaster General Preston R. Tisch said yesterday that he wants to create a fleet of mobile postal vans, fashioned after the familiar ice cream truck, that would dispense stamps and services to neighborhoods.
Tisch, in remarks released here in advance of a speech he will make in Minneapolis, said the concept of the mobile post office was one of several ways he plans to make customer service the top priority of the U.S. Postal Service.
"My goal is to do whatever is needed to establish the Postal Service as the leading service enterprise in America," he said, and making the service convenient for people is vital to his plan.
"Some of the things we are going to do to make it more convenient for them to do business with us include making stamps available by mail, deploying mobile postal vans into the neighborhoods where people live and work and setting up around-the-clock, dial-up telephone systems we call Postal Answer Lines," he said.
Tisch said he was strengthening marketing of postal services to major business clients.
"Recently, we created a national accounts team at headquarters. These are postal professionals who will give specialized attention to each industry -- banking, retailing, publishing -- and the other major retailers with which we do business," he said.