The Daily Gripe also went around in circles to get the issue resolved. First, we tried the National Park Service, which sent us to the Urban Forestry Division. Finally, we were steered toward the D.C. Department of Transportation spokesman John Lisle.
“311 is still the immediate way to get this taken care of,” Lisle said. “We will certainly go out there and take a look. If it poses a hazard, we’ll take care of it. And we will investigate why [the 311 call] was closed out.”
Lisle also said that sometimes Joe Public may see a hazard where there is not one. The department sends an arborist out to check out the tree and sometimes, based on their experience, there is no danger.
We’ll update you if this particular tree poses a problem.