The Washington Post

Computer woes mean Tysons, Fair Oaks DMVs can’t issue new licenses

Computer malfunctions are preventing drivers from getting new licenses at DMV offices in Tysons Corner and Fair Oaks.

A spokeswoman for the Virginia DMV says kiosks that allow users to take a computerized driving skills test at each center have been off-line since Friday. That means the centers have been unable to issue new driver’s licenses; other DMV services are available at both sites.

The DMV is looking at whether the kiosks can be repaired or if they will need to be replaced, said spokeswoman Melanie Stokes.

The problem is unrelated to a computer meltdown that hindered most DMV operations for days in August and September. It is also unrelated to separate computer problem that interfered with some operations at the state’s 74 offices Tuesday. Stokes said that computer issue has now been resolved.

Rosalind Helderman is a political enterprise and investigations reporter for the Washington Post.


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