Fact: A lot of airline passengers feel aggrieved when they’re charged a penalty for changing travel plans or cancelling a ticket.
Fact: Airlines were paying 69 cents for a gallon of jet fuel in January 2000. In August, they paid $3.05 per gallon.
Opinion of some passengers: Airlines are nickel-and-diming us to death with new phony charges so they can keep ticket prices deceptively low.
Opinion of the airlines: We can recoup some of the huge increase in fuel costs by charging passengers for specific things they use, rather than spreading the cost to everyone who flies through much higher ticket prices.
Drum roll before the bottom line.
In the second quarter of this year, according to U.S. Department of Transportation data recently released, Delta Airlines collected $212 million from passengers who changed flights or canceled them. United Airlines was second with $197 million, American was third at $134 million, US Airways came in fourth at $84 million, followed by JetBlue ($34 million), Alaska Airlines ($22 million), Virgin America ($8 million), Spirit Airlines ($7.8 million), Southwest Airlines ($7 million), Hawaiian Airlines ($4 million), Frontier Airlines ($3 million), Allegiant Airlines ($2 million) and Sun Country ($435,000).