The District government’s latest public safety flare-up follows a Saturday afternoon break-in in Chevy Chase, where resident Kathleen Burke told WRC-TV she was put on hold by a city 911 operator for more than a minute while an intruder was inside her house. So what happened? In part, the Washington Times reports, there was a momentary spike in call volume — “one of those perfect storms where you had calls coming in at the same time,” a spokeswoman called it — and it didn’t help that three of 13 dispatchers on duty were on breaks at the time. The union representing call center employees is using the incident to push for more staffing and to renew their fight against a shift change that will keep dispatchers on the job for 12 hours at a time. But officials insist better management, not more staffing, is the answer. More from WUSA-TV and WJLA-TV.

In other news:

Jeffrey Thompson has obstructed corruption investigation, prosecutors have charged (Post)

Capital Bikeshare is under investigation by U.S. Labor Department; may have underpaid its employees (Post)

Fire Chief Kenneth Ellerbe: “Anyone who suggests the method to calculate the arson closure rate was changed to appear more favorable is speculating without any regard for facts or the truth” (Post letter)

Food trucks protest regulations by refusing to sell (GOGDCistExaminerWaTimes)

Phil Mendelson isn’t a big fan of David Grosso’s contract-review protest votes (Examiner)

“One City, One Hire” turns to health-care jobs (WJLA-TV)

The case for “One City, One License” (HuffPo)

Gray administration “snatched critical revenues” from DCPS, says Jonetta Rose Barras (Examiner column)

Truancy bill gets council vote today (AP)

New life for the ending-homelessness trope (Housing ComplexExaminer)

The best charter schools have long wait-lists; bad charter schools, not so much (Post)

Grosso wants, but does not expect, a sit-down with Dan Snyder (Washingtonian)

DCPS explains what it’s doing to help kids read and write (GGW)

Mendo thinks ethics board’s admonition is sufficient justice for Vincent Orange (Examiner)

Man, 29, found shot to death inside vehicle in Michigan Park (Examiner)

Woman is robbed, sexually assaulted early Monday in Columbia Heights (Post)

Three arrested after stolen pickup crashes in Trinidad (Post)

Are D.C. police too indifferent to bad drivers, bikers and pedestrians? (GGW)

Max’s Ice Cream, a Glover Park fixture, is being suddenly evicted (Patch)

Radio host wants to lead July 4 march through D.C. with loaded rifles (DCistWAMU-FM)

Remembering Frank Zampatori, activist and neighbor (Hill Rag)

Many opinions about First Baptist Church pastor’s departure (Post letters)