IBM Watson General Manager David Kenny and Julia Ross from the University of Maryland, Baltimore County discuss new and developing technologies in Artificial Intelligence that are leaving the lab and entering the consumer market. (Washington Post Live)

David Kenny spoke at The Post’s 2016 Transformers live journalism event May 18 in Washington, D.C. Learn more here.

“We don’t ask the same person to be our oncologist, our radiologist, our accountant, our chef and our dry cleaner. We have different people learn different things and the same is true with AI.

“When it makes mistakes, when it’s misinterpreted and gives a wrong answer, then you correct it and it learns for the next time. There are errors. I think what’s important is you put safeguards, that there is still an override, that those don’t become decisions. In the more critical the mission, the more you need to have checks and balances just as we do on humans, right? Nothing’s infallible.

“In our research labs, we have this thing that’s called the debater. We have Watson take the pro and the con and argue with itself so there are two Watsons because then there are better decisions. It’s really important we continue to work on the process and improve the way we think.”

David Kenny
General Manager
IBM Watson

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