JOURNEY TO THE EDGE

Flexible tech solutions can prepare a business for nearly any challenge, but first you need a game plan. How would you guide a business through a tough scenario?

Choose which industry you want to help prepare for the future:

Health Care Step 1 of 3

Your hospital has an influx of new patients. As CIO, how do you handle this surge?

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Adopting new strategies and tools is critical to meet rising patient demand, which is why 90 percent of health care leaders are increasing tech investments.

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Adopting new strategies and tools is critical to meet rising patient demand, which is why 90 percent of health care leaders are increasing tech investments.

Health Care Step 2 of 3

Your hospital now has a massive amount of patient data to sort through. How do you proceed?

Health Care Step 2 of 3

Which tech solution will you use to absorb new patient records while rerouting the others?

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Pulling in those patient records may be standard practice, but it’s important to digitize all the information with a highly secure multi-service VPN.

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Boosting IT infrastructure and network capability is a smart decision, especially if a vast amount of data needs to be processed.

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Profiles make it easier for patients to enter their own basic info, but any official records will need to be sourced and verified through a hospital network.

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A virtual server offers the flexibility needed for this temporary data, but you’ll still need dedicated resources to manage and maintain it.

Health Care Step 3 of 3

You’ve stored the records. What’s your approach to making them accessible to other clinics?

Health Care Step 3 of 3

Your network handled the extra data. How are you going to make it accessible to those who need it?

Health Care Step 3 of 3

The profiles are filled and you’re ready to route patients. How do you determine where they go?

Health Care Step 3 of 3

The data is on the virtual server, but how will you steer patients to a positive outcome?

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Increasing patient demand will drive health spending to $5.7 trillion in 2026, so hospitals are using cloud platforms and SD-WAN to boost their networks.

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Digitalization efforts, like web portals, can provide a more satisfying experience for patients by making it easy and convenient to share information.

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VPN provides a highly secure networking solution so healthcare professionals can access information remotely.

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Wearable tech can help improve patient outcomes. By 2020, an estimated 25 million patients will be monitored with wearable personal devices.

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Sharing more data is a major priority for health care organizations, and that requires highly secure access to cloud providers.

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Better bandwidth and scalability can simplify data sharing, especially when integrated in a single network platform.

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VPN provides a highly secure networking solution so healthcare professionals can access information remotely.

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IoT devices are becoming increasingly common in the health care space because of the added convenience they provide.

CONGRATULATIONS
you’ve completed your journey to the edge!

Is your health care organization ready to enter the digital era? Get started with AT&T Edge-to-Edge Solutions.

Learn more

Manufacturing Step 1 of 3

Your manufacturing firm landed a major order requiring higher-volume runs on a shorter production cycle than usual. What’s your plan for meeting demand?

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According to AT&T Business, 96 percent of manufacturers believe technology can be used to improve operations and is vital for gaining a competitive advantage.

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According to AT&T Business, 96 percent of manufacturers believe technology can be used to improve operations and is vital for gaining a competitive advantage.

Manufacturing Step 2 of 3

How will you accelerate employee performance to meet the new order in a few months?

Manufacturing Step 2 of 3

Your equipment will need to run at maximum efficiency. How will you eliminate slowdowns?

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Boosting collaboration can make a team more productive, and AT&T voice and VOIP solutions keep you connected in or out of the workplace.

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Monitoring tools provide insight on productivity, and they can help you find new efficiencies to further streamline operations.

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Full automation is relatively rare, so even in a machine-to-machine connected network, you should expect some degree of human involvement.

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Sensors can be very beneficial for reducing downtime, but some maintenance will always be necessary, so don’t expect 100 percent uptime on your line.

Manufacturing Step 3 of 3

Employees need access to data but that can create vulnerabilities. How can you safeguard the information?

Manufacturing Step 3 of 3

Not everyone knows how to use the mobile dashboards. How will you educate your employees?

Manufacturing Step 3 of 3

Machine-to-machine connections have boosted productivity. How will you protect the system?

Manufacturing Step 3 of 3

You can avoid equipment breakdowns, but what will you do to reduce on-site injuries?

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Tech tools can make safety training far more effective. That’s why 55 percent of manufacturing businesses support digital training for their staff.

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Using collaboration tools, like AT&T voice and VOIP, should be a top priority.

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Mobile devices can boost productivity and safety. That’s why 40 percent of manufacturers’ investments in digital tech are dedicated to mobile apps.

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Having clear signage is useful for protecting employees, and 45 percent of manufacturers say digital signage will further improve safety and compliance.

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Shoring up any vulnerabilities in an automated machine network keeps output steady, and 35 percent of manufacturers cite security as a top priority.

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Since manufacturing plants can produce up to 2X more data than other types of business, it’s critical to highly secure and manage that data intelligently.

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Virtual training can be a vital step toward boosting safety—both for employees and the networks they use.

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IoT can boost productivity and safety. That’s one reason why 41 percent of manufacturers’ digital spending is devoted to IoT sensors and devices.

CONGRATULATIONS
you’ve completed your journey to the edge!

Are you ready to take industrial production to the next level? Get started with AT&T Edge-to-Edge Solutions.

Learn more

Retail Step 1 of 3

Your apparel business is expanding into the menswear market for the first time. How do you plan to drive sales for your new product lines?

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A retail business is only as strong as its customer relationships. That’s why retailers cite increasing customer engagement as their top priority, according to Gartner.

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A retail business is only as strong as its customer relationships. That’s why retailers cite increasing customer engagement as their top priority, according to Gartner.

Retail Step 2 of 3

You need to get customers excited. How will you draw attention to your latest offering?

Retail Step 2 of 3

To win customers, you have to target their needs. How do you appeal to them on a personal level?

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Prior purchases are a good indicator of what they’ll buy next, but it’s not a guaranteed prediction. Gathering more data can always help.

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Product views are a key metric for e-commerce behavior. But don’t focus solely on views—did they also add the item to their cart without checking out?

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In marketing, consistency and quality of communications make a big difference, and delivering personalized messages on a regular basis yields results.

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Don’t depend solely on in-store traffic and digital sign visibility. Supplement your approach with personalized messages tailored to your potential customers’ needs.

Retail Step 3 of 3

You’ve collected a lot of purchasing data, but how will you ensure your business can process it all?

Retail Step 3 of 3

You have the data, but how do you get predictive analytics to know what they want to buy?

Retail Step 3 of 3

You’ve got a buying incentive. How will you maximize its chances of success?

Retail Step 3 of 3

Your digital signage is bringing in more customers. How do you get them to make a purchase?

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Boosting IT can help you spot trends and direct customers to your new products. That’s why 29 percent of retailers are now adding predictive analytics.

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Data analysis is an important method for spotting customer needs. That’s why 29 percent of retailers are adding their own predictive analytics.

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Retailers know that predicting purchases is the key to new product rollouts, so 29 percent of them are adding predictive analytics to their business.

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It’s important to analyze data in real-time, because it can provide a competitive advantage. To stay ahead, 29 percent of retailers are adding predictive analytics.

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Smart beacons are a great mobile solution to connect with customers, with nearly 7 million already used in commercial locations.

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With the right data analytics, social media can boost purchases. In fact, 45 percent of retailers are leveraging more social media to drive sales.

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Smart beacons provide a way to reach new customers through mobile devices, and 42 percent of retailers are investing in these tools.

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Tablets offer a convenient way to pay, and that can spur additional spending. That’s why 33 percent of retailers are embracing new payment technologies.

CONGRATULATIONS
you’ve completed your journey to the edge!

Is your retail business ready to boost customer engagement? Get started with AT&T Edge-to-Edge Solutions.

Learn more

Finance Step 1 of 3

Customers want more options for their banking needs. How will you improve their experience?

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Increasing customer satisfaction is the top concern among financial institutions, cited by 73 percent of banking industry leaders.

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Increasing customer satisfaction is the top concern among financial institutions, cited by 73 percent of banking industry leaders.

Finance Step 2 of 3

You know customers want convenience. How do you determine if that means better Wi-Fi, self-service, a new app or something else?

Finance Step 2 of 3

You need to know your customers’ online preferences before you build your website. How do you get data from them?

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Collecting raw data usually isn’t enough—it’s also important to invest in data analytics to gain valuable insight into customer preferences and habits.

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Near-field communications can be an efficient and unobtrusive way to gather data, and it’s possible to link to a data analytics system that interprets the results.

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Data collected through your app can be very useful, but not all your customers are going to use it. Consider supplementing your approach with online surveys.

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Surveys can be effective, but they’re unlikely to capture your entire customer base. Try to amplify this strategy through app-based data collection.

Finance Step 3 of 3

Now that you have your insights, how will you create personalized customer experiences?

Finance Step 3 of 3

How will you go about crafting personalized experiences based on the findings?

Finance Step 3 of 3

You’ve learned a lot through the app. How will you craft customized experiences for customers?

Finance Step 3 of 3

Personalized experiences boost satisfaction. How will you create them?

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Interactive kiosks are becoming more common in the banking industry, with 31 percent of industry leaders planning to invest in this tech solution.

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Customizable digital signage is becoming an important new trend, with 39 percent of banking industry leaders investing in this technology.

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Digital signage can be a cost-effective way to customize your messaging, and 31 percent of banking professionals are investing in this tech.

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Large-scale email campaigns can be taxing on a network. That’s why 36 percent of banking professionals are investing in scalable networks for their firms.

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Remember that each message should also feature customer-specific financial advice. Among banking leaders, 61 percent are investing in mobile apps.

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Personalized recommendations require smart data management. That’s why 36 percent of banking professionals are investing in scalable networks.