Return to office — known as RTO on countless job sites and work forums — was selected by Glassdoor as its word of the year , because it encapsulates the churn and change that has followed, Zhao said. It first surfaced to describe corporate mandates trotted out as companies sought to bring employees back after years of remote work. Executives such Jamie Dimon of JPMorgan Chase and David Solomon of Goldman Sachs have publicly paraded return to office as the only acceptable solution, arguing that remote work enables procrastination and lower commitment. Some, like Elon Musk, used tough back-to-office policies as ultimatums for their workforces. But strict RTO plans have been met with backlash from employees in the form of protests and widespread turnover. Mentions of RTO in U.S.-based employee reviews on Glassdoor more than doubled from 2021 to 2022, Zhao said, and they’re overwhelmingly negative. “By and large, they’re saying they don’t want to return to the office and they enjoy the flexibility,” Zhao said. “Even in the reviews that are more neutral or mixed, they’re talking about how RTO has been rocky.”

Quiet quitting is a new term for an old idea, that of employee disengagement. It’s a bit of a misnomer, because quiet quitters aren’t walking away from their jobs. Instead, they’re renouncing hustle culture, quitting “the idea of going above and beyond at work,” as TikTok user zaidleppelin said in a July post that helped popularize the phrase. The trend has resonated strongly with Gen Z and millennial workers fighting to rewrite the rules of the workplace. Some workers define it as doing the bare minimum. Others frame it as setting reasonable boundaries and saying no to staying late or being endlessly reachable on email or Slack. One of the most critical factors in quiet quitting is whether employees feel like they have good work-life balance, according to Benjamin Granger, chief workplace psychologist at Qualtrics, a survey-software provider. Employees who say they feel overloaded are more likely to put up boundaries and say, “I’m going to take my foot off the gas,” Granger said. Whatever the definition, the goal is the same: untangling employees’ identities from their jobs and leaving them with more time and energy to invest elsewhere.

As the pandemic led employees to reconsider how work fits into their lives, the strength of the labor market gave workers leverage to pursue new options. Roughly 48 million workers left their jobs in 2021, in what became known as the Great Resignation. But some workers left positions only to discover that the grass isn’t always greener on the other side. In the past, some employers were reluctant to rehire workers that left for other opportunities, but this time, the tight labor market has prompted companies to rethink things. Boomerang employees, as they’re called, have been a key resource for firms amid the war for talent: They require minimal training and get back up to speed quickly. Boomerang employees made up nearly a third of hires from outside a company from January 2019 to April 2022, according to data from Visier , a workforce analytics company. The average returning employee was rehired within about 13 months. And boomerang employees earn 25 percent more, on average, upon return than they did when they resigned.

As recession fears began to grow toward the end of the year, layoff announcements rippled through the tech industry and beyond, with companies such as Meta, Snap and Goldman Sachs slashing thousands of positions. Employment experts say it could be a sign the pendulum of power is swinging back toward employers heading into 2023. With storm clouds gathering in the labor market, employees are keeping their options open. Enter “career cushioning,” which borrows some terminology from the dating sphere, where “cushioning” describes someone who’s exploring a plan B in case their relationship doesn’t work out. Career cushioning can mean preparing for a possible change by beefing up skills or networking, or it can mean actively pursuing other opportunities. The phrase has gained popularity on social media and among HR professionals as a wave of employees and would-be job seekers prepare for more disruption. As the labor market has cooled slightly, LinkedIn has seen evidence that workers are bracing “for whatever head winds are next in the economy,” according to Blair Heitmann, a career expert with the job platform. Some people are working longer hours, thinking about taking a second job or looking for more stable opportunities. “Our data is showing us that more people are looking for jobs, that people are getting prepared,” Heitmann said. “It’s a bit of a mind-set shift when you juxtapose that with the last few years. The power paradigm is shifting a bit.”

Economy

These buzzwords show how work changed in 2022

From quiet quitting to productivity paranoia, new phrases emerged to describe shifts in workplace culture

By Taylor Telford

December 28, 2022 at 6:00 a.m. EST

In 2022, the battle over workplace culture ushered in a new vocabulary, as workers flexed their might in the tightest labor market in years and employers grappled with changes brought on by the pandemic.

Employees and employers were embroiled in conflict over the future of work as tensions over masks and vaccinations gave way to a tug-of-war over offices, remote work and hybrid schedules. Engagement and productivity slumped. Burnout and quits soared.

In the new landscape, a steady cadence of terms bubbled up to describe how work was evolving, according to Daniel Zhao, lead economist at Glassdoor, an online career platform.

“We’ve spent the year trying to come up with these new phrases and terminology to understand what’s going on,” Zhao said.

Here’s a guide to a few of the terms and trends that dominated the conversation around work this year.