IBM is creating a new consulting practice to help businesses deal with organizational changes, the company announced this week.
The Armonk, N.Y.-based tech giant unveiled several new technology services that would apply big data and analytics processes to human resources problems.
One service, predictive hiring, would use large volumes of behavioral assessments and other employee data to better understand the traits that are characteristic of top performers, and then comb through candidates to identify potential hires. A predictive retention service would analyze workforce data — exit interviews, for instance — to identify those employees most likely to leave.
These services are developed by Kenexa, a software company IBM acquired in 2012 for about $1.3 billion.
IBM’s workforce analytics services already have customers including The Military Spouse Corporate Career Network, a nonprofit dedicated to helping veterans find employment. The organization has used the software to place more than 20,000 military spouses and 8,000 transitioning active military members and veterans, according to IBM.
The new offerings use a “more holistic, data-driven approach” to “predict the best fit for an individual or team across a number of personal and organizational traits,” Debbie Landers, Kenexa’s general manager, said in a statement. Instead of replacing them, the software services are “designed to complement the expertise of business leaders and HR professionals,” she said.