The Washington Post

Tax-relief ‘rescues’ are really a ruse


You’re deeply in debt to the Internal Revenue Service when you hear a radio ad promising to settle the bill for a fraction of what you owe.

There will be a team of tax experts, some of whom used to work for the IRS, to help you negotiate with the agency, the ad claims. Call for a free consultation.

Michelle Singletary writes the nationally syndicated personal finance column, “The Color of Money.” View Archive

So you make the call, and your heart is thumping with the anticipation that you’ll be rescued from most of your tax obligation.

But the “rescue” could cost you thousands of dollars.

What the ad pitch doesn’t tell you is that the claim hinges on your being approved for the IRS’ Offer in Compromise program, or OIC, in which the agency agrees to accept less than your full tax payment under certain circumstances.

And you’d better believe that the certain circumstances have to be dire. To qualify for an OIC, you have to show that you can’t pay your full tax liability because it will create a financial hardship. And by hardship, the IRS means just that. It will look at your income and assets to determine your ability to pay.

The IRS says that absent special circumstances, an offer will not be accepted if it believes your debt can be paid in full as a lump sum or through a payment agreement. The IRS generally approves an OIC when the amount offered represents the most it can expect to collect within a reasonable period.

Last fiscal year, the agency received 74,000 requests for OICs and accepted 31,000, or about 42 percent. The previous year, only 38 percent were accepted.

The fact is most taxpayers don’t get their tax debts settled for pennies on the dollar as touted in the ads, and in many cases, the companies don’t even follow through and send the necessary paperwork to the IRS requesting participation in the OIC program, the Federal Trade Commission warns in a consumer alert about tax-relief companies.

The FTC notes that some taxpayers who have filed complaints said that after signing up with such a company and paying thousands of dollars in upfront fees — money that could have been applied to their tax bills — they were slammed with unauthorized charges to their credit cards or withdrawals from their bank accounts.

Moral of the story: Beware promises of instant tax relief.

Second moral: You can apply for relief yourself.

So to pursue an OIC on your own, use the IRS’ pre-qualifier tool at to find out whether you’re eligible. An OIC requires a nonrefundable $186 application fee, unless you meet the low-income qualification. You’ll find instructions and the forms for submitting an offer in IRS Form 656 Booklet: Offer in Compromise. It’s important to note that your offer in compromise won’t be accepted if you aren’t current with filing your returns. You also aren’t eligible if you have an open bankruptcy case, because any outstanding tax debts will generally be handled within that process.

You should also keep in mind that the IRS will try to see if you are qualified for other payment programs. In fact, you have to exhaust other payment options before an OIC is accepted.

The agency has expanded and improved its help for struggling taxpayers. If you owe $50,000 or less in combined tax, penalties and interest, you can set up a payment agreement and pay off your debt within six years without having to submit a financial statement, and it can even be done online. You have to specify how much you can pay and the day of the month you’ll be able to make the payments. Don’t over-promise. This is one creditor you don’t want to play around with.

An installment agreement requires a one-time $120 set-up fee. If you choose to pay through a direct debit from your bank account, the set-up fee is reduced to $52. If you are a low-income taxpayer, you can apply for a setup fee of $43. Use IRS Form 13844 to request the reduced fee for an installment agreement.

With the online payment agreement, no paperwork is required and you don’t have to call or visit an IRS office. But if you find the online process intimidating or confusing, call the IRS at 800-829-1040 to discuss your situation.

Don’t let the April 15 deadline for filing returns make you panic if you owe the government and can’t pay. You have some options. But you probably won’t find them in radio or television ads.

Write to Michelle Singletary at The Washington Post, 1150 15th St. NW, Washington, D.C. 20071 or Comments or questions may be used in a future column, with the writer’s name, unless otherwise requested. To read previous Color of Money columns, go to


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