The Washington Post

Gmail service spotty or out for some users

Service for some Google products went down for many users Monday, affecting Google’s Gmail service and Google Talk.

Access to the services was spotty late Monday morning, and Compuware’s Outage Analyzer tool showed the possibility of an outage based in Silicon Valley.

Google will be posting updates on the service problems to its Google Apps Status Dashboard, generally the best place to check for status updates.

In a statement, company spokeswoman Andrea Freund said that it was “currently experiencing an issue with some Google services. For everyone who is affected, we apologize for any inconvenience you may be experiencing.”

The dashboard also indicates there was a problem with Google’s Drive cloud storage service, which the company says should now be resolved.

The last Gmail service disruption, according to Google’s status dashboard, was last Thursday. The company reported that it resolved those issues in about two hours.

As is common during Gmail outages, the service’s users took to Twitter to complain about the service disruption, followed by a wave of people complaining about the complaints.

Lifehacker took the opportunity to point people to ways they can access Gmail when it’s down, including accessing it on mobile devices, in plain html or through IMAP and POP3 protocols.

Related stories:

Google Doodle celebrates Ada Lovelace

FTC probes mobile apps firms over child privacy concerns

Gmail for iOS gets an update, YouTube returns to the iPad

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Hayley Tsukayama covers consumer technology for The Washington Post.



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