Starting this week, you’ll be seeing a new look and feel for our live chats. We know how much our readers love engaging with our reporters and columnists, and we want to make the experience as functional and easy to use as possible. Our new live chat platform, Pubble, aims to improve the process for you and the chat hosts who answer your questions every week.

Here are some of the new features you’ll find in Pubble:

During the chat, new posts will appear first.

If you’re participating in the chat live, you’ll see the most recent questions and answers at the top. Once the chat ends, you will be able to read the transcript in chronological order.

Conversations will now be threaded.

That means that all answers and additional comments to a question will stay in one place. This helps streamline the conversation and keep topics focused. If you have a comment on a particular topic, hit “reply” on that thread rather than posting a new question.

You can submit your name when answering a question — or stay anonymous. It’s up to you.

When you want to submit a question, you will be prompted to submit a name. The name is optional, but you can use this space to provide a pseudonym or type in the subject of your question. (We know that anonymity is key for some of our chats!)

This name will stay the same for all your posts during the chat. However, you can change it. To do this, click on your avatar then click ‘clear history.' Type in your new name or subject line, then hit update.

You can post links and emoji.

Any links you share will now automatically hyperlink (no more breaking the chat!). Add an emoji by clicking on the emoji icon in the text box.

You can “like” a particular post or comment.

Show your appreciation! Just click on the “heart” button underneath a post.

You can find all our chats at and on our app.

If you’re looking for the latest chat transcripts and upcoming chats, you can find them all on this page.

The hosts will be transitioning over to Pubble over the next week. As we do this, feel free to let us know what you think and how we can improve by taking the survey embedded below, or at this link.