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So you’ve got parental controls. Now what?


You’d probably love to have a little more control over your kids’ online lives. And sometimes, like when they play multiplayer games, join social media or binge-watch YouTube, you’d like a lot of control. If you’ve purchased or shopped for parental controls, say a hardware device such as Torch or software such as NetNanny, you know about the trade-offs involved. On one hand, they can be costly, complicated to use, hackable and a stumbling block in your relationship. On the other hand: control.

Here’s the thing: Actually using parental controls, just like parenting, is a process. The devices and software aren’t a solution on their own. What these products do, like manage screen time, block inappropriate content and make sure kids are behaving online, is ultimately what we want kids to be able to do by themselves.

In other words, at some point, we want to hand over control. Easier said than done, right?

6 ways parents can help kids strike a balance between screen time and the real world

The solution is to focus on the key areas you want to tackle. That will make whatever parental control you choose more useful. And simplifying and sharing these goals will help your kids understand what they’re working toward.

You want to support your kids’ learning, so set clear expectations, be consistent and talk about what they’re doing.

(For parental controls buying advice, PC Magazine offers in-depth product reviews and recommendations.)

GOAL: I want to be able to control how much time my kids spend online without taking their devices away, and make sure they don’t have access to stuff they’re not ready for.

What to look for. The ability to pause the Internet, set timers, lock individual devices and block/filter specific types of content. You might be able to get away with the parental control features already built into your device’s operating system or available in a free app. Apple offers Family Sharing, Guided Access and other restrictions, and is introducing new screen time features in its upcoming iOS 12. If you use Android, the operating system Pie will offer information about device use, and Google’s Family Link app for Android allows you to set time limits and restrict content. Devices like XFinity’s xFi or Circle with Disney let you do things like shut down the Internet via an app and block certain content.

Before you begin. Blocking content probably won’t cause too much conflict (if they can’t see it, they’ll eventually forget it). And preventing access to stuff that’s inappropriate is nonnegotiable. Turning off the Internet without warning, however, is what exasperated parents refer to as “the nuclear option.” Call a family meeting and talk about your goals, concerns and overall approach as a family: Under what circumstances will you pause the Internet? At dinner time? After two warnings? Develop a system so that your kids understand the rules and expectations.

Troubleshooting. Even though they know the limits, kids will ask for “just one more minute.” Try to be consistent. Maybe one more minute is okay, but after five it’s go time. If your kid claims that they need the Internet to finish their homework, tell them the Internet can stay on if they’re not multitasking (i.e. chatting, texting, playing Fortnite, or scrolling on social media), and keep an eye on them. Determine in advance how sympathetic you’re going to be when they can’t get their homework done by a certain time. They’ll need to learn to work within their limits, and if they can’t, you’ll need to intervene to get them on track. As for filtering and blocking content, be aware that kids can get around almost anything and content blockers aren’t foolproof.

Path to self-regulation. Once you’ve established device-free times and zones, and it seems like you’ve all fallen into the habit, consider going a few days without using the parental control and talk about how you did. Check in with your family: How’s it going? Are the goals the same? What are the challenges and how can you problem solve?

GOAL: In addition to setting time limits, I want to get details about what my kid is doing online, and I want to know who my kid is texting with/talking to.

What to look for. The ability to set time limits, block and filter content, receive reports about your kid’s online activity (what sites they’ve visited and how long they’ve spent on them), and a call history/contact list. Products such as unGlue and Habyts can set time limits, show you the apps and sites your kids are using and build in elements meant to help form solid habits.

Before you begin. If you’re just trying to prevent trouble before it starts, let your kids know what your biggest concerns are and why. It’s important for them to know that you’re not trying to spy on them or catch them doing something wrong, but to guide and support them. It’s also important to listen and get some buy-in, since it helps avoid conflict later. If you’re considering this type of tool because there’s been a breach of trust, you can frame it as a means to get back on track.

Troubleshooting. Decide what you’re going to do with all of the information you gather. Are there very specific concerns you can focus on (for example, too much time watching YouTube and not enough time doing homework)? Also, if you’re worried about specific people your kid is contacting or particular content they’re accessing, know that they could find a way to do an end-run around your controls by using someone else’s phone or hacking the controls. A positive relationship with your kid is key to them staying open and honest, so find a way to work online monitoring into that relationship.

Path to self-regulation. Find ways to scale things back as you go, letting your kids know that you're moving from, say once-a-day checks to twice-a-week, etc. Keep talking about the habits you want them to build and how they can be safe online.

GOAL: I want to see as much as I can, including social media posts, pictures, email and texts.

What to look for. The ability to track and monitor social media content and messages, not just the time spent on Instagram or Snapchat. Avoid programs that require you to “jailbreak” the device. Programs such as TeenSafe, Social Judo and MamaBear let you read your teen’s social media posts, track their phone calls and even see how fast they’re driving.

Before you begin. There’s some evidence to suggest that getting this far into your kids’ business can damage your relationship. But if you feel it’s necessary to see everything they’re saying and doing, perhaps because of previous transgressions or brushes with cyberbullying, or because you’re just protective and concerned, consider being open and honest about the fact that you’re monitoring. Talk about why you feel it’s necessary, what you’re looking for, and what privacy you are willing to give them (because teenagers need some privacy as a part of their development). Try not to set up a game of cat-and-mouse where you shut down one thing only to have your kid find a way around it. Your kid will play it — and win. If you’re monitoring the phone or device because you’re concerned that your kid is at risk, plan ahead for how you’ll handle sensitive information you gather.

Troubleshooting. You know that line from Jurassic Park, “Life finds a way”? The same is true of kids. While you’re monitoring one Instagram account, your kid may already have set up another. When kids feel like you’re spying on them, they often try to be more secretive. Make sure they know you’re not trying to catch them doing something wrong or set them up for failure. Share your worries and your desire for their ultimate safe and responsible online behavior. Be clear about what’s okay and what’s out-of-bounds.

Path to self-regulation. Let them know what they need to do to end the monitoring. Is it when they buy their own phone? Get to a certain age? Do they need to prove something or earn trust? Define what it will take for them to have a bit more privacy and let them know you’ll still need to check in and want to stay involved in their online lives.

This piece first ran at Common Sense Media. Christine Elgersma is a senior editor with Common Sense Media, a nonprofit organization that aims to help kids and parents navigate the world of media and technology.

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