Dear Heloise: I have a hint for emergency medical technicians (EMTs) who respond to 911 calls and transport patients to the hospital.

Our friends recently had an experience. While the wife was away from home, her husband had a heart attack. He was able to call 911, but not his wife. He was rushed to a hospital. When she came home, she found he wasn’t there. Only after several hours did she get a phone call from the hospital letting her know what had happened.

It would have been so much better for everyone if the EMTs would have left a card saying that the resident had been transported to a specific hospital. -- Susan B., Garden Grove, Calif.

Susan, you have a very good point! Every situation is different, but in an emergency, the priority of the emergency medical technicians is the patient’s health and well-being. Patients are taken quickly to the closest hospital where they can receive care.

When the patient is stable, hospital personnel will try to contact the immediate family. -- Heloise

P.S.: Readers, what’s your thinking on this subject?


Dear Heloise: Overhearing a gentleman ask for a senior discount at a quick-service restaurant prompted me to do some research. I came across a list of lots of different types of restaurants, supermarkets and grocers, department stores, clothing retailers, hotels, movie theaters, cellphone providers, beauty salons, etc., that offer a senior-citizen discount.

Now, go out there and claim your discounts -- and remember, you must ASK for your discount. No ask, no discount. -- Sharon, via e-mail

Sharon, you sent us quite a list! Readers, the age requirements vary, but it doesn’t hurt to ask for a senior discount wherever you go, which usually is around 10 percent to 15 percent! -- Heloise


Dear Heloise: I was having trouble changing the printer cartridges on my home-office printer. A friend suggested that I search on the computer for a how-to video tutorial. Lo and behold, I found one, and it made the process so much easier! I definitely suggest looking up a video if you are stuck on how to do almost anything! -- Shelly in Ohio


Dear Heloise: My town has started a recycling program, and each household is furnished with a large cart. I save containers like cracker boxes, cereal boxes, facial-tissue boxes and pasta containers.

I keep them around the house and use them to deposit used facial tissues and paper towels, small metal, glass and plastic items, tape and string, etc.

When a box is full, it goes into the cart. -- Jeanne in Arkansas

Jeanne, great hint in theory, but in checking our recycling sources, they request that all items be placed in the recycling cart LOOSE and EMPTY so they can be sorted more easily. Facial tissue and paper toweling are not recyclable. -- Heloise

Send a hint to Heloise, P.O. Box 795000, San Antonio, Tex. 78279-5000, fax it to 210-HELOISE or e-mail it to Please include your city and state.

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