“People always think: ‘That’s such a radical idea. How can the library exist if you don’t charge fines?’ ” Daniel said. “Once we start talking it through . . . people get it pretty quickly. It makes a lot of sense.
The policy is welcome news for Vanessa Gordon. She visits the Washington Village branch as often as once a week,
But she says her multiple sclerosis disrupts her life, throwing off schedules and getting in the way of returning her library books before the due dates. Fines stack up, and paying them is both an inconvenience and a burden.
“Sometimes I am not well, especially in the winter, and I can’t get out,” Gordon said. “I love the library. I love to read. This is absolutely fabulous.”
Daniel said other libraries that have done away with fines — in Salt Lake City, Nashville, and Columbus, Ohio — report higher circulation but little difference in unreturned materials. The Pratt’s circulation has fallen in recent years, from 1.16 million in 2015 to 991,000.
An analysis by the Pratt and other libraries shows that fining customers affects lower-income users disproportionately and punishes children who might have limited control over returning books on time, Daniel said. About 2,500 of the Pratt’s blocked cards belong to children and teens.
For the poorest customers, Daniel said, paying fines can be such a barrier that they stop using the library. Adults were charged 20 cents a day for late materials, up to $6 per item. Children and teens were charged 10 cents a day up to $3, which librarians said can accumulate easily when parents and children check out stacks of colorful picture books to read together.
Once the debt reached $10, cards had been blocked.
“We see families who come in and have to leave empty-handed without books,” Daniel said. “We asked ourselves, ‘Why are we in the City of Baltimore?’
“It’s not because we want to collect your 10-cent fine. We’re in the City of Baltimore because we want to provide access and we want to empower every resident of this city. We can’t do that if we’re telling people at $10 you can’t use us anymore.”
The money the library expects to lose in fines amounts to a quarter of a percent of its $40 million annual budget. The library will not cut any services as a result, Daniel said. She is considering adding revenue-generating services, such as accepting passport applications, to help offset the loss.
Five percent of the Pratt’s 290,000 active users are blocked because of fines. About 26,000 items, or 1.5 percent of the Pratt’s materials, are considered lost, meaning that the customer has been billed for the replacement cost.
Under the new policy, the replacement cost of the book will be waived when users return the item in good condition. Cards will be blocked at $25; payment plans will be available.
Pam Sandlian Smith, president of the Public Library Association, said a growing number of libraries are going fine-free. Others, including in Washington, New York, Los Angeles and Philadelphia, provide special exceptions for children. Some systems let customers reduce their fines by reading or by donating canned food instead of payment.
More libraries are considering how to become fine-free, Smith said, but depend on the fine revenue for operations. Some oppose the idea of going fine-free because they see imposing fines as teaching personal responsibility.
Daniel said the Pratt has a role in teaching responsibility — but through programs and classes, such as those in financial literacy or life skills.
Under the new policy, people will continue to have a financial incentive to return their books. Items declared lost, after the due date and automatic renewals, when applicable, will be billed along with fees of about $15. If a book is still not returned 45 days after the final due date, the library will contact a collection agency. The debt would not count against a credit report.
Whether fines are a good way of teaching responsibility is debatable, Daniel said.
“I am not sure I am teaching an 8-year-old personal responsibility when they come in and we say to them, ‘I am sorry you can’t have any items today,’ ” she said. “Research shows people who return their books on time, responsibly, will continue to do so, because it’s the right thing to do.
“The other incentive is, we will send you a bill.”
Helen Witte takes her children, ages 4 to 9, to the Hampden branch each week. They carry out 15 or more books every time. She tries to limit each child to five, but her youngest always grabs extras.
Witte says her schedule is often hectic, and getting every book back to the library before the due date can sometimes get lost in the bustle of life.
She said the freedom that will come with having no more fines will make life a little simpler.
“There is one book in our house that is missing,” Witte said. “We’re still on the lookout for that.”