Garmin, the company known for GPS devices that help drivers navigate and runners record their mileage, released a new product for dog owners last week. The Delta Smart, a small, smartphone-compatible contraption that slips onto a collar, can help keep pooches fit by tracking the time they spend active or sedentary.
“Dogs aren’t born with manners,” Garmin declared in a video posted Thursday to its Facebook page. In it, the company calls out some familiar canine offenders that the product purports to help: the blinds shredder, the trash can tipper and the moccasin dismantler, among others.
The video was clever, and it featured very cute canines. But many dog lovers were not amused. As of Tuesday afternoon, the video had nearly 2,800 comments, the most popular of which collectively amounted to a flood of condemnation.
“As a veterinarian, I would NEVER recommend a product like this,” a Facebook user named Ella Richardson wrote in a comment that won more than 2,400 likes. “It is aversive, and these sorts of training techniques have long ago been scientifically proven to be far less effective than reward-based training, and far more damaging to your dog’s general well-being. Shame on you Garmin for trying to make outdated training seem modern and innovative.”
“Great idea, Garmin! Let’s electrocute the kids while we’re at it, too!” wrote Jill Botti. “Save some money on a babysitter and raising them ourselves, ain’t nobody got time for that, amirite??” That got nearly 300 likes.
An online petition launched Friday by a Virginia woman, Tracy Krulik (who has written for The Washington Post), had nearly 5,000 signatures by Tuesday. It called on Garmin to remove the product’s “electric shock feature.”
It’s not the first time passions have flared over these kinds of gadgets, which are also known as e-collars. The devices are banned in some European nations, and countries including Canada and Scotland have considered prohibitions. They’re opposed by some researchers, the American Veterinary Society of Animal Behavior and other national organizations, and by many trainers, who dismiss them as unhelpfully punitive and stressful for dogs.
“An issue with punishment as a training method, which includes shock collars, pinch collars, choke collars and even verbal reprimands, is that you aren’t really telling the dogs what to do,” said John Ciribassi, AVSAB president, told the Post earlier this year.
But they also have vociferous backers, who say that they’re humane and effective when used correctly. James Hamm, who bills himself as the “Lone Star Dog Trainer,”he helped tested the Delta Smart.
“Depending upon the sensitivity of the dog, you can use tone, you can use vibration or stimulation,” Hamm, who is shown using Garmin training collars in videos on the company’s website, said Tuesday. “Once the dog understands it, the system comes off the dog. It’s just a training tool. It’s not a forever tool. It’s not a punishment tool.”
Yes, that’s right: Garmin makes training collars, plural. As some who stood up for the company on Facebook pointed out, the Delta Smart isn’t the first dog behavior device released by the company, which also makes products called Bark Limiters. It’s just the first to stir up such a storm.
“It did come as a bit of a surprise, because we’ve been selling these products for quite some time,” said Ted Gartner, a Garmin spokesman. “These sorts of tools have really, really been able to save the relationship between a dog and a family. That’s what we’re all about.”