Following Monday’s technical problems, the National Museum of African American History and Culture will try again Wednesday to release free timed passes for visitors seeking admission early next year.
The Smithsonian’s newest museum experienced problems Monday morning when it began distributing passes for January through March. The online reservation system showed all passes had been issued when that was not the case, officials said. In addition, about 64,000 that were distributed may not have been for the days and times the visitor requested. Pass holders will have the opportunity to exchange or return them, officials said.
The passes will be released starting at 9 a.m. Wednesday. Individuals may request up to six passes at a time on the website (nmaahc.si.edu) or by calling (866) 297-4020.
The museum has used the free timed passes to control crowds and reduce wait times at the museum, which opened with fanfare Sept. 24. They will be required indefinitely.