Bridal retailer Alfred Angelo broke its silence on Thursday after filing for bankruptcy protection last month, informing brides nationwide they won’t be receiving the wedding dresses they ordered from the national chain.
On a statement posted to the company’s website, the trustee for the firm said after evaluating its options the retailer would be unable to fulfill remaining customer orders.
“The Chapter 7 Trustee greatly regrets the upset that Alfred Angelo’s July 14 bankruptcy filing has caused its customers,” the statement said. “While we have been successful in obtaining customer records and delivering many dresses and accessories for customers all over the country, even after the bankruptcy filing date, it has now become apparent that the logistical and financial strain of fulfilling each and every open order makes continuing that course of action no longer possible.
“Thus, to the extent any order has not been fully delivered to a customer, it shall have to remain unfilled.”
The company went on to advise customers who think they are owed money from the company to submit a form with this link.
The announcement represented the first public statement by the bridal chain since it abruptly closed its stores on July 13 with no notice, sending brides nationwide into a panic during the traditionally busy summer season.
At the time, company employees said they were given no warning of the stores’ impending closure. They were told that morning the store would close at the end of the business day. Managers were instructed to return their keys after closing time. Employees had encouraged customers to call the company’s customer service line, which went to voice mail when the Post had tried at the time.
Competitors like David’s Bridal have capitalized on Alfred Angelo’s closing, offering special deals to affected brides and wedding parties that wouldn’t have their orders fulfilled.
Based in Delray Beach, Fla., the company was founded in 1933 by Alfred Angelo and his wife, Edythe Piccione, in Philadelphia. In the 1960s, their children, Vincent and Michele Piccione, began running the company, which they would do for the next 35 years. It was under the children’s leadership that the company expanded its retail stores across the country.