Welcome to Capital Blitz, your morning primer on the day’s business news with a focus on Washington.
Making tenants feel right at home: Still looking to bounce back after the recession, apartment management firms are betting that good customer service can help set them apart and bump their bottom lines. And that begins with training their concierge teams, on everything from customer service to where to put the scissors. (CAP)
Delivery businesses shipping West: Vienna-based LaserShip, which specializes in what is called “last-mile deliveries” along the East Coast, is planning to expand to the Midwest by early next year. And Amazon is at least in part to thank for that. (CAP)
Obama’s new rule for contractors: President Obama has issued an executive order requiring federal contractors to allow employees to discuss their compensation with one another. While the implications may be minor for most firms, there’s some heavy lifting yet to come. (CAP)
More juicing in D.C.: Jamba Juice, the California-based smoothie chain, has plans to open at least 10 new stores in the Washington area in the next three years, roughly tripling the company’s area presence. Tennis fans will be familiar with the owner of its newest location Rockville. (CAP)
Hunting for stadium financing: A company hoping to bring professional baseball and soccer to Loudoun County has run into financed struggles and is looking to local government officials for some help. (WBJ)
House releases GM documents: House investigators have released information revealing what one key lawmaker called “failures within the system” that resulted in General Motors taking more than a decade to order a recall to repair a deadly ignition-switch defect. (WP)
On Wall Street
As the stock market looks to rebound this week, investors will be monitoring earning from about 50 S&P companies, including Bank of America, Google and Coca-Cola (Get the latest updates here)
What’s on tap today
Retail sales (8.30 a.m.)
Business inventories (10 a.m.)
Help: How to get your company ready for the next tax season right now (OSB)
Follow: Maria Contreras-Sweet, sworn in last week as the new head of the Small Business Administration.
Extra: Why the era of hourly billing may be drawing to a close for a lawyers. (CAP)