The Washington Post

D.C. cab customers sound off

From the files of “We wish we’d thought of that” comes this gem from Washington City Paper.

The City Desk blog recently received the results of a Freedom of Information Act request seeking “every complaint lodged against cab drivers to the D.C. Taxicab Commission between September 2013 and January 2014.”

In response, City Desk received hundreds of complaints and published some of the best.
One entry:

“A cab driver allegedly drove a drunk passenger, who wanted to go from Dupont Circle to Georgia Avenue and Van Buren Street NW, for three hours, taking him all over D.C. and to various ATMs so that he could take out cash. ‘He told me it was necessary that I take out money from the ATM even though I already had cash, being slightly intoxicated I took his word and when he pulled over to multiple ATM machines, he went over while I was in the middle of processing to take money out and attempted to take out money that I knew wasn’t even available in those accounts,’ the complaint reads. At one point, the cab driver even tried to get the customer to pay for gas, the complaint says. He took the customer to the police station to claim that he had no money for the fare, and the cop assessed the situation and told the customer that he had ‘technically been kidnapped’ and told him to leave without paying the fare. The customer is still missing $68 and his iPhone.”

As the author’s noted: keep in mind the complaints represent only one side of the story.

To read more, check out the post on the City Desk blog.

Lori Aratani writes about how people live, work and play in the D.C. region for The Post’s Transportation and Development team.



Success! Check your inbox for details. You might also like:

Please enter a valid email address

See all newsletters

Show Comments
Most Read



Success! Check your inbox for details.

See all newsletters

Your Three. Video curated for you.
Next Story
Dana Hedgpeth · April 1, 2014

To keep reading, please enter your email address.

You’ll also receive from The Washington Post:
  • A free 6-week digital subscription
  • Our daily newsletter in your inbox

Please enter a valid email address

I have read and agree to the Terms of Service and Privacy Policy.

Please indicate agreement.

Thank you.

Check your inbox. We’ve sent an email explaining how to set up an account and activate your free digital subscription.