Obama on Tuesday applauded the Senate’s “overwhelming, bipartisan confirmation” of McDonald to lead the VA.
“As a country, we have a solemn duty to serve our veterans as well as they have served us,” the president said in a statement. ” I know Bob will help us honor that commitment and make sure every veteran gets the care they deserve, the benefits they’ve earned, and the chance to pursue the American Dream they’ve risked so much to protect.”
During his confirmation hearing, McDonald promised to transform the VA and correct its systematic failures. “I desperately want this job, because I think I can make a difference,” he said.
Numerous official reports in recent months have detailed the VA’s troubles, documenting manipulation of scheduling and benefits records, retaliation against whistleblowers and a general lack of accountability. In one of the reports, White House adviser Rob Nabors described the VA culture as “corrosive.”
The agency is also dealing with a shortage of medical staff and rapidly growing demand for its services from aging Vietnam veterans and troops who have returned from the more-recent conflicts in Iraq and Afghanistan.
“The seriousness of the moment demands urgent action,” McDonald said during his confirmation hearing. “The VA is in crisis. The veterans are in need. There is a lot of work to do to transform the department, and it will not be easy, but it is essential and can be achieved.”
McDonald said he would work to improve communications within the sprawling VA, which is the second-largest department in the federal government. He also said he would travel extensively to field offices and exchange cell-phone numbers with members of the congressional committees that oversee the agency.
Members of both parties have praised McDonald’s leadership credentials and his military experience. He graduated in the top 2 percent of his class at West Point and served as an Army paratrooper for five years before taking an entry-level job at P&G and moving up the ranks of the company.
“This is the type of leader we need at the VA at this crucial time,” Sen. Richard Burr (N.C.), the ranking Republican on the Senate Veterans Affairs Committee, said during a floor speech on Tuesday.
Veterans groups also expressed support for McDonald’s confirmation. American Legion national commander Daniel Dellinger said he is confident the new secretary will “apply his experience leading big, complex business operations to the Department of Veterans Affairs, a complex operation that desperately needs a system-wide overhaul.”
McDonald resigned from P&G amid criticism from investors and former executives that he was moving too slowly to change the direction of the company’s then-dwindling stock price with price reductions, development of new products and cost-cutting, according to a Washington Post profile.
Congress this week is expected to pass legislation to help the VA address the root causes of its recent scandal. The bill would give the VA secretary greater authority to fire senior executives for performance problems and misconduct, in addition to providing billions of dollars for adding staff and allowing veterans to seek care outside the agency’s medical network when they wait more than 30 days for an appointment or live 40 miles from the nearest VA facility.
House Veterans Affairs Committee Chairman Jeff Miller (R-Fla.) said Tuesday that McDonald will need to utilize the expected firing authority in order to succeed at his job.
“McDonald will need to take swift and decisive action to discipline employees responsible for mismanagement, negligence and corruption that harms veterans while taking bold steps to replace the department’s culture of complacency with a climate of accountability,” Miller said in a statement.
McDonald continues a long line of VA secretaries who were confirmed unanimously by the Senate. Every nominee since the job became a Cabinet-level position in 1989 has been approved with no opposing votes.