We live in a capitalist society, so consumers are accustomed to the rise and fall of prices.
It comes down to supply and demand. When demand is high, business folks know they can often charge more for goods and services. Desperate people will pay.
But there is something unseemly when businesses capitalize on catastrophic events such Hurricane Harvey and Irma.
It’s called gouging and it’s despicable.
As the rush to get out of the way of Hurricane Irma intensified, people took to Twitter to complain about price increases for airline seats.
I'm trying to get my mom out of Miami, hoping to avoid #HurricaneIrma @AmericanAir thanks for price gouging. Despicable. pic.twitter.com/Gw5zuMsFIo
— It’s Liza with a Z (@Lizawithaz22) September 5, 2017
Hey @united this is price gouging. There was word you were going to add flights to help people get out of Miami, but this is ridiculous. pic.twitter.com/0qtEDKtEYb
— Cindi Avila (@ChefCindi) September 6, 2017
Florida residents trying to evacuate hurricane #Irma are seeing massive price gouging by airlines, some charging over 10x the normal price. pic.twitter.com/vwi0i52iHC
— AJ+ (@ajplus) September 6, 2017
In one tweet, a consumer appears to have three or four grocery carts full of cases of water. Prompting the following tweet:
Apparently this was taken at a Walmart in Florida. Might illustrate how 'price gouging' can be socially useful. pic.twitter.com/tzY8VPwNKh
— Sam Bowman (@s8mb) September 6, 2017
Many states have anti-gouging laws when a state of emergency has been declared. But this still doesn’t stop price surging.
Price gouging during a state of emergency is illegal! Report violations by dialing (305) 547-3300 #HurricaneIrma @KathyFndzRundle pic.twitter.com/zx06o2qR5Q
— Miami-Dade Police (@MiamiDadePD) September 6, 2017
Price gouging is illegal in the state of Florida so if you see it happening this is the number to report it. pic.twitter.com/z0G0fkS5fk
— Omar Kelly (@OmarKelly) September 6, 2017
A number of people reported stores pumping up prices during Hurricane Harvey.
To report price gouging & scams following #Harvey, please visit this resource from the Texas Attorney General: https://t.co/Bg1UAJfyFc
— FEMA (@fema) August 31, 2017
“One station sold gas for a whopping $20 a gallon,” reported The Washington Post’s Kristine Phillips and Hamza Shaban. “A hotel reportedly charged guests more than twice the normal rate. One business sold bottles of water for a staggering $99 per case — more than 10 times some of the prices seen online.”
This was taken in #Garland today by #TXSkyRanger. If you see gouging like this, please send pic & location to isee@nbcdfw.com. #GasShortage pic.twitter.com/UHGiLJ89jM
— Meteorologist Brian James (@BrianJamesWx) August 31, 2017
Best Buy apologized after one of its stores was selling a 24-pack of bottled water for a $42. The company said it was “clearly a mistake on the part of a few employees at a single store.’’
So when does supply and demand cross over to gouging? When you’re taking advantage of people during a disaster.
Color of Money question of the week
Do you think businesses have a right to raise prices to capitalize on shortages during a disaster? Send your comments to colorofmoney@washpost.com. Please include your name, city and state. In the subject line put “Price Surge” in the subject line.
Live Chat Today
I’m live every Thursday from noon (ET) to 1 p.m. to take your personal finance questions. This week my guest will be Lanta Evans-Motte, a Maryland-based financial adviser with Raymond James Financial Services. She is a licensed insurance agent, and Registered Financial Consultant (RFC). A financial educator and financial literacy advocate for more than 20 years, she co-founded a Youth Savings & Investment Club in 2006.
Evans-Motte will be available to take your retirement and personal finance questions. To join the discussion or read the transcript if you can participate live clicks this link.
Color of Money columns this week
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