More than 3 million people have viewed the video on YouTube, where it was posted Sunday.
(You can watch the video here, but fair warning — there’s NSFW language.)
“It was just terrible. The whole night was terrible,” Robertson told City Pages this week. “Then afterward everybody is coming through the drive-thru saying, ‘Oohh you guys are gonna make World Star!'”
Things only got worse for him.
The teen, however, told the newspaper he exploded because Robertson didn’t properly compensate him.
According to Johnson, he worked seven hours the day before the meltdown and Robertson left without paying him. The next day the confrontation happened after Robertson tried to give him $20, “way less” than what he was owed.“That’s absurd,” says Robertson. “Remember I only made $11.75. I don’t have enough money to be doing stuff like that.”
“We regret the personal dispute that unfolded in our restaurant between two of our employees,” St. Paul McDonald’s owner/operator Courtney Henry said in a statement Monday. “The conduct shown in the video is unacceptable and we have taken appropriate action. The well-being of our customers and employees remains McDonald’s top priority, and we apologize to our customers who were in the restaurant at that time.”
He followed that statement up again Tuesday:
“We regret the unacceptable employee outburst that happened in our restaurant Saturday and has gone viral leading to much speculation and inaccurate claims. While it is inappropriate to publicly discuss personnel matters, rest assured that we took the appropriate action to address the entire matter and not just what was seen on video.The well-being and safety of our customers and employees remains our top priority, and we apologize to our customers who were in the restaurant at that time. As this is a personnel matter, it would be inappropriate for us to comment further. I am proud of our role in the community as an employer and neighbor, and the opportunities we provide.”
And he released a third statement Thursday, the same day that Johnson’s quotes in City Pages were published.
“We were unaware of any such arrangement like the one that has been discussed in recent media reports,” that statement read. “We would never have authorized such an arrangement, which is unacceptable and completely in violation of our policies. Our organization took swift action and paid the employee for all hours worked.”
Robertson has already started to search for his next opportunity, according to reports. And Johnson did express some mixed feelings about the incident.
“It’s not something I would say I’m proud of, because when I think about it I probably should’ve handled things a lot better, but I was caught up in the moment.”
“Do I regret going off on Brandon? No. Do I regret the way I did it? Maybe.”