At Petco, the health and safety of pets and people is always our top priority, and we take full responsibility for all animals under our care. There are strict grooming protocols in place to ensure the safety and well-being of pets, and we are very concerned by the conduct of the groomer in this video. As such, after a thorough investigation, this employee is no longer at Petco. We are in contact with both the concerned individual who took the video and the pet parent and can confirm that the dog is home and in good health.
We appreciate the outreach from the pet community, and look forward to continuing to serve you. Please continue to reach out to us if you have any additional questions or concerns.
The Petco Family