The Washington Post

US Airways won’t fire the person who sent that pornographic tweet

American Airlines jets. (Houston Chronicle/Bill Montgomery/AP)

The person responsible for sending an insanely graphic tweet from the official US Airways account on Monday won’t be fired because they made an honest mistake, a spokesman for the airline said Tuesday.

In case you somehow missed this on Monday (and you didn’t, because of course you didn’t, everybody heard about this, but just in case you happened not to check the Internet or talk to any other humans between Monday morning and right this second): A tweet sent to a customer on Monday afternoon included a picture of a naked woman putting a toy plane in a place that toy planes don’t typically go.

Matt Miller, a spokesman for the American Airlines Group (the parent company of American Airlines and US Airways, which merged), apologized again for the image and said the mistake was made by someone on the company’s social media team.

Is this person being fired or disciplined?

“No, absolutely not,” Miller told The Post via telephone from Fort Worth, Tex., where the company is based. “It was an honest mistake.”

Miller said that the image had been tweeted at one of the airlines, so someone grabbed the tweet to flag it as inappropriate. But it was “inadvertently shared” instead, he said.

“We deeply regret the mistake,” Miller said.

The company is going to review its social media processes to see how they can prevent something like this from happening again.

And it was the second big Twitter-related headache for the merged airline this week. A Dutch teenager tweeted a threat at American Airlines and was arrested. As a result, a bunch of other teenagers decided to tweet threats at American, because teenagers are teenagers.

Mark Berman is a reporter on the National staff. He runs Post Nation, a destination for breaking news and developing stories from around the country.



Success! Check your inbox for details. You might also like:

Please enter a valid email address

See all newsletters

Show Comments

Sign up for email updates from the "Confronting the Caliphate" series.

You have signed up for the "Confronting the Caliphate" series.

Thank you for signing up
You'll receive e-mail when new stories are published in this series.
Most Read



Success! Check your inbox for details.

See all newsletters

Your Three. Videos curated for you.
Play Videos
From clubfoot to climbing: Double amputee lives life of adventure
Learn to make traditional soup dumplings
Deaf banjo player teaches thousands
Play Videos
Unconventional warfare with a side of ale
The rise and fall of baseball cards
How to keep your child safe in the water
Play Videos
'Did you fall from heaven?': D.C.'s pick-up lines
5 ways to raise girls to be leaders
How much can one woman eat?
Play Videos
How to get organized for back to school
How to buy a car via e-mail
The signature drink of New Orleans
Next Story
Mark Berman · April 15, 2014

To keep reading, please enter your email address.

You’ll also receive from The Washington Post:
  • A free 6-week digital subscription
  • Our daily newsletter in your inbox

Please enter a valid email address

I have read and agree to the Terms of Service and Privacy Policy.

Please indicate agreement.

Thank you.

Check your inbox. We’ve sent an email explaining how to set up an account and activate your free digital subscription.