The Washington Post Web site crashes as Sebelius visits sign-up site

The embattled Web site reportedly crashed Tuesday as Secretary of Health and Human Services Kathleen Sebelius was watching a couple sign up for health insurance in Florida.

Sebelius visited so-called "navigators" helping people sign up for Obamacare in Miami. As the local media filmed a couple trying to sign up and Sebelius spoke with the couple, a local CBS reporter noted that the Web site had crashed.

"The screen says, 'I'm sorry, our system is temporarily down,' " the  reporter said.

Sebelius responded, according to CBS: "Uh oh."

(It's not clear from the footage that Sebelius said those words, as she is behind someone at that point.)

Update 3:46 p.m.: HHS releases the following statement in response:

"As we continue to make improvements to the site, we know that there will be sporadic outages form time to time, as was the case Tuesday. This issue was resolved quickly. is improving every day. We have completed more than 200 items from our punch list of fixes, reduced page load times from eight seconds to less than one, and error rates are down from six percent to less than one percent. We expect that the site will be working smoothly for the vast majority of users by the end of the month."

Aaron Blake covers national politics and writes regularly for The Fix.



Success! Check your inbox for details. You might also like:

Please enter a valid email address

See all newsletters

Show Comments
Most Read



Success! Check your inbox for details.

See all newsletters

Your Three. Video curated for you.
Next Story
Aaron Blake · November 20, 2013

To keep reading, please enter your email address.

You’ll also receive from The Washington Post:
  • A free 6-week digital subscription
  • Our daily newsletter in your inbox

Please enter a valid email address

I have read and agree to the Terms of Service and Privacy Policy.

Please indicate agreement.

Thank you.

Check your inbox. We’ve sent an email explaining how to set up an account and activate your free digital subscription.