Yep, right there at No. 5 is a talking point about telling those present that he was actually listening to them. After what appear to be four questions he planned to ask those assembled, No. 5 is an apparent reminder for Trump to tell people, “I hear you.”
Even No. 1 is basically a reminder that Trump should empathize. “What would you most want me to know about your experience?” the card reads. So two-fifths of this card is dedicated to making sure the president of the United States assured those assembled that he was interested in what they had to say and their vantage points.
That's at once pretty striking for a president and not at all striking for Trump. Through tragedy after tragedy, empathy has been the quality clearly missing from Trump's reactions. He has focused on first-responders rather than victims. He has joked around when he probably should have been somber. He has attacked a political leader who wasn't appreciative enough. Through it all, it's been clear that expressing that he feels others' pain just isn't his strength.
Which is apparently why he needed a couple little reminders Wednesday.
Update: We now have a view of more of the card, for those interested (via AP's Carolyn Kaster):