Yep, right there at No. 5 is a talking point about telling those present that he was actually listening to them. After what appear to be four questions he planned to ask those assembled, No. 5 is an apparent reminder for Trump to tell people, “I hear you.”
Even No. 1 is basically a reminder that Trump should empathize. “What would you most want me to know about your experience?” the card reads. So two-fifths of this card is dedicated to making sure the president of the United States assured those assembled that he was interested in what they had to say and their vantage points.