The Washington Post

How the NSA may be using games to encourage digital snooping

German magazine Der Spiegel on Wednesday posted a new cache of documents related to National Security Agency surveillance activities within Germany. Among the trove is a report that sheds new light on how the U.S. government may be using games to motivate analysts using XKeyscore, a tool for searching through online data that the agency collects that was revealed last year by former NSA contractor Edward Snowden.

XKeyscore allows analysts to “search with no prior authorization through vast databases containing emails, online chats and the browsing histories of millions of individuals” around the world according to a Guardian story published last summer. A document published by Der Spiegel describes an XKeyscore training at the NSA's European Cryptologic Center, revealing that analysts may also be rewarded for their exploration within the system with something called "Skilz points."

(Der Spiegel)

It's unclear from the report exactly how the Skilz points system works, but from these snippets it sounds pretty similar to the reward systems found in many video gaming platforms -- earning points and leveling up.

The NSA declined to comment specifically on Skilz points or the agency's use of gamification in response to a Washington Post inquiry. Instead, the agency shared a statement sent to Der Spiegel that defends XKeyscore as a tool with "stringent oversight and compliance mechanisms built in at several levels" and noted that President Obama had signed a directive in January affirming that all persons "regardless of nationality" have a privacy interest in their personal information that the U.S. will take into account when planning signals intelligence operations.

But based on the feedback detailed in the report, it seems like the Skilz points system was pretty successful at getting analysts to dig deeper into the agency's vast data troves.

The NSA is required by law to obtain an individualized Foreign Intelligence Surveillance warrant if targeting a U.S. person, although such restrictions do not apply when the NSA is snooping on communications between an American and a foreign target. However, the Guardian claimed that XKeyscore provided the technical capability, "if not legal authority," to target Americans without a warrant if the analyst had identifying information about them -- such as an e-mail or IP address. According to job postings, the tool seems to have been in use at least through last fall. 

Andrea Peterson covers technology policy for The Washington Post, with an emphasis on cybersecurity, consumer privacy, transparency, surveillance and open government.



Success! Check your inbox for details. You might also like:

Please enter a valid email address

See all newsletters

Show Comments
Most Read



Success! Check your inbox for details.

See all newsletters

Your Three. Videos curated for you.
Play Videos
Making family dinnertime happen
Deaf banjo player teaches thousands
New limbs for Pakistani soldiers
Play Videos
A veteran finds healing on a dog sled
Learn to make this twice-baked cookie
How to prevent 'e-barrassment'
Play Videos
Syrian refugee: 'I’m committed to the power of music'
The art of tortilla-making
Michael Bolton's cinematic serenade to Detroit
Play Videos
Circus nuns: These sisters are no act
5 ways to raise girls to be leaders
Cool off with sno-balls, a New Orleans treat
Next Story
Hayley Tsukayama · June 18, 2014

To keep reading, please enter your email address.

You’ll also receive from The Washington Post:
  • A free 6-week digital subscription
  • Our daily newsletter in your inbox

Please enter a valid email address

I have read and agree to the Terms of Service and Privacy Policy.

Please indicate agreement.

Thank you.

Check your inbox. We’ve sent an email explaining how to set up an account and activate your free digital subscription.