Given that progress, what is the No. 2 streaming player doing hawking its service on daily deals site Groupon alongside coupons for cargo shorts and couples' massages? It's part of the land grab, analysts say.
“A lot of the deals on Groupon are from companies that perhaps have seen better days,” said Rafi Mohammed, a pricing consultant. “But on occasion Groupon does do a high-profile deal with a major company.”
First-time customers can sign up for Apple Music and get three months free, if they grab the Groupon deal. Afterward, subscribers are automatically renewed for a regular membership, at $9.99. The free trial is the same as the one Apple offers on its own site. Experts say that rather than giving off a whiff of sales-desperation, Apple's Groupon move is the latest sign of the company's aggressive play to reach new streaming customers.
“Apple Music is growing fast but not as fast as Spotify,” said Mark Mulligan, a digital music market analyst. “It needs to widen its acquisition funnel to attract more users. Groupon is just one example of this strategy.”
Apple's consumer base is limited to people who already own Apple devices, whereas Spotify's potential audience is anyone with a smartphone. But within the ecosystem of Apple products, this can work to Apple's advantage, Mulligan said. “Over the next couple of years Apple is likely to strengthen its position due to its ability to market directly to iOS device owners and to give increased priority to Apple Music within its devices. In effect Apple has an inbuilt advantage within the iOS ecosystem and by the same token, the ability to limit the reach of Spotify.”
As Apple Music has built up a dedicated following, the company is said to be negotiating to reduce the share of revenue it doles out to record companies, according to Bloomberg. Apple offers record labels 58 percent of streaming revenue. The terms of the new deals would bring down the cut record labels receive closer to Spotify’s, which offers 52 percent, signaling that Apple no longer has to appease the industry with bargain rates. The renegotiated terms would depend on Apple Music delivering a growing base of streaming subscribers.
With nearly 30 million subscribers, up from 20 million in December, Apple is aiming to unseat the 50-million customer market leader Spotify. Pandora, which has long offered Internet radio, recently launched a premium, on-demand streaming service to compete with Spotify and Apple, and hopes to amass 6 million to 9 million customers by the end of this year.
Using free and discounted trial offers is common for music streaming services, Mohammed explained. In addition to Apple Music's three-month deal, Spotify, Pandora Premium and Amazon's Music Unlimited all have promotional offers ranging from 30 to 90 days. (Amazon founder Jeffrey P. Bezos owns The Washington Post.) Spotify also has a deal running on Groupon.
“I would view the Groupon partnership as just a signal of Apples’s aggressiveness to become the king of the streaming market,” Mohammed said. "Apple really needs to make a splash."
While Groupon has been associated by some businesses and critics as devaluing a company's brand, because customers armed with a coupon are less likely to return and pay full price, Mohammed said that Apple has explicitly shaped the deal as a one-time offer, managing the consumer's expectations.
“Groupon isn’t really going to affect its brand. The way they framed it is it sets the expectation that this is a good deal, but you shouldn't expect to capitalize on this again,” he said. “You are not devaluing the product because you are very up front.”