Owning a home can be both a pleasure and a pain — the pain comes when you must repair, replace or renovate a room, an appliance or, worse, your air conditioning in the midst of a heat wave.
Now Angie’s List offers three levels of membership: The green level is free and includes access to verified consumer reviews and a digital version of the company’s magazine. The silver level, at $24.99 annually, adds discounts, chat and email customer support, plus a “fair price guarantee” and a “service price guarantee.”
The gold level adds complaint resolution and customer support by phone. Additional services to be added to Angie’s List include tools for project pricing, scheduling and financing; a handyman chat line; a home emergency service line; instant hiring; and e-commerce savings. Angie’s List has a free mobile app for Apple and Android devices.
The D.C. area has new competition for Angie’s List: ServiceWhale, an online marketplace active in New York City and Philadelphia, recently expanded to Washington, Boston, Oklahoma City and Denver.
ServiceWhale users enter their Zip code, answer a few questions and receive instant customized quotes from local contractors. Homeowners can compare the offers from these prescreened contractors, negotiate with the contractors and enter a desired budget for their project.
A concierge service guides homeowners through the process with a real-time chat online.
ServiceWhale also has financing options that consumers can apply for through the site with an automated estimate of monthly payments.
ServiceWhale provides a price guarantee and has a free mobile app for Apple and Android devices.
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