The Washington PostDemocracy Dies in Darkness

A new theory for why Trump voters are so angry — that actually makes sense

The Post’s Dan Balz explores some of the factors behind President-elect Donald Trump’s victory against his Democratic opponent, Hillary Clinton. (Video: Bastien Inzaurralde/The Washington Post, Photo: Jabin Botsford/The Washington Post)

Update: After the election, we chatted with Cramer again about rural whites, Trump, and racism. 

Regardless of who wins on Election Day, we will spend the next few years trying to unpack what the heck just happened. We know that Donald Trump voters are angry, and we know that they are fed up. By now, there have been so many attempts to explain Trumpism that the genre has become a target of parody.

But if you’re wondering about the widening fissure between red and blue America, why politics these days have become so fraught and so emotional, Kathy Cramer is one of the best people to ask. For the better part of the past decade, the political science professor has been crisscrossing Wisconsin trying to get inside the minds of rural voters.

Well before President Obama or the tea party, well before the rise of Trump sent reporters scrambling into the heartland looking for answers, Cramer was hanging out in dairy barns and diners and gas stations, sitting with her tape recorder taking notes. Her research seeks to understand how the people of small towns make sense of politics — why they feel the way they feel, why they vote the way they vote.

How Trump won: The revenge of working-class whites

There’s been great thirst this election cycle for insight into the psychology of Trump voters. J.D. Vance’s memoir “Hillbilly Elegy” offers a narrative about broken families and social decay. “There is a lack of agency here — a feeling that you have little control over your life and a willingness to blame everyone but yourself,” he writes. Sociologist Arlie Hochschild tells a tale of perceived betrayal. According to her research, white voters feel the American Dream is drifting out of reach for them, and they are angry because they believe minorities and immigrants have butted in line.

Cramer’s recent book, “The Politics of Resentment,” offers a third perspective. Through her repeated interviews with the people of rural Wisconsin, she shows how politics have increasingly become a matter of personal identity. Just about all of her subjects felt a deep sense of bitterness toward elites and city dwellers; just about all of them felt tread on, disrespected and cheated out of what they felt they deserved.

Trump went to Wisconsin for the fifth time since becoming the nominee, in hopes that he can overcome the polls and make the consistently blue state vote red. (Video: Whitney Leaming/The Washington Post)

Cramer argues that this “rural consciousness” is key to understanding which political arguments ring true to her subjects. For instance, she says, most rural Wisconsinites supported the tea party's quest to shrink government not out of any belief in the virtues of small government but because they did not trust the government to help “people like them.”

“Support for less government among lower-income people is often derided as the opinions of people who have been duped,” she writes. However, she continues: “Listening in on these conversations, it is hard to conclude that the people I studied believe what they do because they have been hoodwinked. Their views are rooted in identities and values, as well as in economic perceptions; and these things are all intertwined.”

Yes, working class whites really did make Trump win. No, it wasn’t simply economic anxiety.

Rural voters, of course, are not precisely the same as Trump voters, but Cramer’s book offers an important way to think about politics in the era of Trump. Many have pointed out that American politics have become increasingly tribal; Cramer takes that idea a step further, showing how these tribal identities shape our perspectives on reality.

It will not be enough, in the coming months, to say that Trump voters were simply angry. Cramer shows that there are nuances to political rage. To understand Trump's success, she argues, we have to understand how he tapped into people's sense of self.

Recently, Cramer chatted with us about Trump and the future of white identity politics.

(As you'll notice, Cramer has spent so much time with rural Wisconsinites that she often slips, subconsciously, into their voice. We've tagged those segments in italics. The interview has also been edited for clarity and length.)

For people who haven’t read your book yet, can you explain a little bit what you discovered after spending so many years interviewing people in rural Wisconsin?

Cramer: To be honest, it took me many months — I went to these 27 communities several times — before I realized that there was a pattern in all these places. What I was hearing was this general sense of being on the short end of the stick. Rural people felt like they not getting their fair share.

That feeling is primarily composed of three things. First, people felt that they were not getting their fair share of decision-making power. For example, people would say: All the decisions are made in Madison and Milwaukee and nobody’s listening to us. Nobody’s paying attention, nobody’s coming out here and asking us what we think. Decisions are made in the cities, and we have to abide by them.

Second, people would complain that they weren’t getting their fair share of stuff, that they weren’t getting their fair share of public resources. That often came up in perceptions of taxation. People had this sense that all the money is sucked in by Madison, but never spent on places like theirs.

And third, people felt that they weren’t getting respect. They would say: The real kicker is that people in the city don’t understand us. They don’t understand what rural life is like, what’s important to us and what challenges that we’re facing. They think we’re a bunch of redneck racists.

So it’s all three of these things — the power, the money, the respect. People are feeling like they’re not getting their fair share of any of that.

Was there a sense that anything had changed recently? That anything occurred to harden this sentiment? Why does the resentment seem so much worse now?

Cramer: These sentiments are not new. When I first heard them in 2007, they had been building for a long time — decades.

Look at all the graphs showing how economic inequality has been increasing for decades. Many of the stories that people would tell about the trajectories of their own lives map onto those graphs, which show that since the mid-'70s, something has increasingly been going wrong.

It’s just been harder and harder for the vast majority of people to make ends meet. So I think that’s part of this story. It’s been this slow burn.

Resentment is like that. It builds and builds and builds until something happens. Some confluence of things makes people notice: I am so pissed off. I am really the victim of injustice here.

So what do you think set it all off?

Cramer: The Great Recession didn’t help. Though, as I describe in the book, people weren’t talking about it in the ways I expected them to. People were like, Whatever, we’ve been in a recession for decades. What’s the big deal?

Part of it is that the Republican Party over the years has honed its arguments to tap into this resentment. They’re saying: “You’re right, you’re not getting your fair share, and the problem is that it’s all going to the government. So let’s roll government back.”

So there’s a little bit of an elite-driven effect here, where people are told: “You are right to be upset. You are right to notice this injustice.”

Then, I also think that having our first African American president is part of the mix, too. Now, many of the people that I spent time with were very intrigued by Barack Obama. I think that his race, in a way, signaled to people that this was different kind of candidate. They were keeping an open mind about him. Maybe this person is going to be different.

But then when the health-care debate ramped up, once he was in office and became very, very partisan, I think people took partisan sides. And truth be told, I think many people saw the election of an African American to the presidency as a threat. They were thinking: Wow something is going on in our nation and it’s really unfamiliar, and what does that mean for people like me?

I think in the end his presence has added to the anxieties people have about where this country is headed.

One of the endless debates among the chattering class on Twitter is whether Trump is mostly a phenomenon related to racial resentment, or whether Trump support is rooted in deeper economic anxieties. And a lot of times, the debate is framed like it has to be one or the other — but I think your book offers an interesting way to connect these ideas.

Cramer: What I heard from my conversations is that, in these three elements of resentment — I’m not getting my fair share of power, stuff or respect — there’s race and economics intertwined in each of those ideas.

When people are talking about those people in the city getting an “unfair share,” there’s certainly a racial component to that. But they’re also talking about people like me [a white, female professor]. They’re asking questions like, how often do I teach, what am I doing driving around the state Wisconsin when I’m supposed to be working full time in Madison, like, what kind of a job is that, right?

It’s not just resentment toward people of color. It’s resentment toward elites, city people.

And maybe the best way to explain how these things are intertwined is through noticing how much conceptions of hard work and deservingness matter for the way these resentments matter to politics.

[Stop blaming racism for Donald Trump’s rise]

We know that when people think about their support for policies, a lot of the time what they’re doing is thinking about whether the recipients of these policies are deserving. Those calculations are often intertwined with notions of hard work, because in the American political culture, we tend to equate hard work with deservingness.

And a lot of racial stereotypes carry this notion of laziness, so when people are making these judgments about who’s working hard, oftentimes people of color don’t fare well in those judgments. But it’s not just people of color. People are like: Are you sitting behind a desk all day? Well that’s not hard work. Hard work is someone like me — I’m a logger, I get up at 4:30 and break my back. For my entire life that’s what I’m doing. I’m wearing my body out in the process of earning a living.

In my mind, through resentment and these notions of deservingness, that’s where you can see how economic anxiety and racial anxiety are intertwined.

The reason the “Trumpism = racism” argument doesn’t ring true for me is that, well, you can’t eat racism. You can’t make a living off of racism. I don’t dispute that the surveys show there’s a lot of racial resentment among Trump voters, but often the argument just ends there. “They're racist.” It seems like a very blinkered way to look at this issue.

Cramer: It’s absolutely racist to think that black people don’t work as hard as white people. So what? We write off a huge chunk of the population as racist and therefore their concerns aren’t worth attending to?

How do we ever address racial injustice with that limited understanding?

Of course [some of this resentment] is about race, but it’s also very much about the actual lived conditions that people are experiencing. We do need to pay attention to both. As the work that you did on mortality rates shows, it’s not just about dollars. People are experiencing a decline in prosperity, and that’s real.

The other really important element here is people’s perceptions. Surveys show that it may not actually be the case that Trump supporters themselves are doing less well — but they live in places where it’s reasonable for them to conclude that people like them are struggling.

Support for Trump is rooted in reality in some respects — in people’s actual economic struggles, and the actual increases in mortality. But it’s the perceptions that people have about their reality are the key driving force here. That’s been a really important lesson from this election.

I want to get into this idea of deservingness. As I was reading your book it really struck me that the people you talked to, they really have a strong sense of what they deserve, and what they think they ought to have. Where does that come from?

Cramer: Part of where that comes from is just the overarching story that we tell ourselves in the U.S. One of the key stories in our political culture has been the American Dream — the sense that if you work hard, you will get ahead.

Well, holy cow, the people I encountered seem to me to be working extremely hard. I’m with them when they’re getting their coffee before they start their workday at 5:30 a.m. I can see the fatigue in their eyes. And I think the notion that they are not getting what they deserve, it comes from them feeling like they’re struggling. They feel like they’re doing what they were told they needed to do to get ahead. And somehow it’s not enough.

Oftentimes in some of these smaller communities, people are in the occupations their parents were in, they’re farmers and loggers. They say, it used to be the case that my dad could do this job and retire at a relatively decent age, and make a decent wage. We had a pretty good quality of life, the community was thriving. Now I’m doing what he did, but my life is really much more difficult.

I’m doing what I was told I should do in order to be a good American and get ahead, but I’m not getting what I was told I would get.

The hollowing out of the middle class has been happening for everyone, not just for white people. But it seems that this phenomenon is only driving some voters into supporting Trump. One theme of your book is how we can take the same reality, the same facts, but interpret them through different frames of mind and come to such different conclusions.

Cramer: It’s not inevitable that people should assume that the decline in their quality of life is the fault of other population groups. In my book I talk about rural folks resenting people in the city. In the presidential campaign, Trump is very clear about saying: You’re right, you’re not getting your fair share, and look at these other groups of people who are getting more than their fair share. Immigrants. Muslims. Uppity women.

But here’s where having Bernie Sanders and Donald Trump running alongside one another for a while was so interesting. I think the support for Sanders represented a different interpretation of the problem. For Sanders supporters, the problem is not that other population groups are getting more than their fair share, but that the government isn’t doing enough to intervene here and right a ship that’s headed in the wrong direction.

One of the really interesting parts of your book is where you discuss how rural people seem to hate government and want to shrink it, even though government provides them with a lot of benefits. It raises the Thomas Frank question — on some level, are people just being fooled or deluded?

Cramer: There is definitely some misinformation, some misunderstandings. But we all do that thing of encountering information and interpreting it in a way that supports our own predispositions. Recent studies in political science have shown that it’s actually those of us who think of ourselves as the most politically sophisticated, the most educated, who do it more than others.

So I really resist this characterization of Trump supporters as ignorant.

There’s just more and more of a recognition that politics for people is not — and this is going to sound awful, but — it’s not about facts and policies. It’s so much about identities, people forming ideas about the kind of person they are and the kind of people others are. Who am I for, and who am I against?

Policy is part of that, but policy is not the driver of these judgments. There are assessments of, is this someone like me? Is this someone who gets someone like me?

I think all too often, we put our energies into figuring out where people stand on particular policies. I think putting energy into trying to understand the way they view the world and their place in it — that gets us so much further toward understanding how they’re going to vote, or which candidates are going to be appealing to them.

All of us, even well-educated, politically sophisticated people interpret facts through our own perspectives, our sense of what who we are, our own identities.

I don’t think that what you do is give people more information. Because they are going to interpret it through the perspectives they already have. People are only going to absorb facts when they’re communicated from a source that they respect, from a source who they perceive has respect for people like them.

And so whenever a liberal calls out Trump supporters as ignorant or fooled or misinformed, that does absolutely nothing to convey the facts that the liberal is trying to convey.

If, hypothetically, we see a Clinton victory on Tuesday, a lot of people have suggested that she should go out and have a listening tour. What would be her best strategy to reach out to people?

Cramer: The very best strategy would be for Donald Trump, if he were to lose the presidential election, to say, “We need to come together as a country, and we need to be nice to each other.”

That’s not going to happen.

As for the next best approach … well I’m trying to be mindful of what is realistic. It’s not a great strategy for someone from the outside to say, “Look, we really do care about you.” The level of resentment is so high.

People for months now have been told they’re absolutely right to be angry at the federal government, and they should absolutely not trust this woman, she’s a liar and a cheat, and heaven forbid if she becomes president of the United States. Our political leaders have to model for us what it’s like to disagree, but also to not lose basic faith in the system. Unless our national leaders do that, I don’t think we should expect people to.

Maybe it would be good to end on this idea of listening. There was this recent interview with Arlie Hochschild where someone asked her how we could empathize with Trump supporters. This was ridiculed by some liberals on Twitter. They were like, “Why should we try to have this deep, nuanced understanding of people who are chanting JEW-S-A at Trump rallies?” It was this really violent reaction, and it got me thinking about your book.

Cramer: One of the very sad aspects of resentment is that it breeds more of itself. Now you have liberals saying, “There is no justification for these points of view, and why would I ever show respect for these points of view by spending time and listening to them?”

Thank God I was as naive as I was when I started. If I knew then what I know now about the level of resentment people have toward urban, professional elite women, would I walk into a gas station at 5:30 in the morning and say, “Hi! I’m Kathy from the University of Madison”?

I’d be scared to death after this presidential campaign! But thankfully I wasn’t aware of these views. So what happened to me is that, within three minutes, people knew I was a professor at UW-Madison, and they gave me an earful about the many ways in which that riled them up — and then we kept talking.

And then I would go back for a second visit, a third visit, a fourth, fifth and sixth. And we liked each other. Even at the end of my first visit, they would say, “You know, you’re the first professor from Madison I’ve ever met, and you’re actually kind of normal.” And we’d laugh. We got to know each other as human beings.

That’s partly about listening, and that’s partly about spending time with people from a different walk of life, from a different perspective. There’s nothing like it. You can’t achieve it through online communication. You can’t achieve it through having good intentions. It’s the act of being with other people that establishes the sense we actually are all in this together.

As Pollyannaish as that sounds, I really do believe it.

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