Regarding the Feb. 10 Economy & Business article “The tech industry thinks it’s about to disrupt health care. Don’t count on it.”:
For any new service to upend health care, it will have to come with the same level of professional trust and personalization as the current services. Who trusts the diagnoses that they have made themselves with the help of a self-care app? Who trusts a tech company or insurance company with health data?
For now, most of us will take the wait, the cost and outdated service delivery to visit a physician and get an opinion that is trustworthy and from someone who has our best interest at heart. When betting on disruption in health care, my guess is that it is the next generation of health-care providers that will take the lead, not tech or insurance companies.
Floor Blindenbach, Vienna
The writer is founder of Organizing4Innovation.