Caroline O'Donovan

San Francisco, CA

Tech reporter covering Amazon

Education: University of Chicago, BA in Political Science and English

Caroline O'Donovan covers Amazon for the The Washington Post's tech team in San Francisco. She previously covered tech and labor at BuzzFeed News, where her coverage of Amazon's delivery service network won a SABEW award.
Latest from Caroline O'Donovan

Amazon Care is dead, but the tech giant’s health-care ambitions live on

After the sudden shutdown of its ambitious telemedicine experiment, the company continues to explore options for a major expansion into the health industry.

September 4, 2022

Labor board rejects Amazon’s objections to union victory

The NLRB's decision will probably make Amazon Labor Union the first organizers to be certified at the company.

September 1, 2022

Amazon to shut down its telehealth offering

Amazon will shutter Amazon Care, the virtual and in-home health service it initially created for its employees, by the end of this year.

August 24, 2022

Amazon’s health ambitions sometimes clashed with medical best practices, nurses say

Amazon was treating patients years before it bought One Medical — but its fast and frugal approach is a tough fit for health care, former employees say.

August 19, 2022

Gen Z TikTok creators are turning against Amazon

The ‘People Over Prime’ campaign is a public setback for the company, which has courted young influencers.

August 17, 2022

Amazon workers in Albany, N.Y., file for a union election

Amazon workers in Albany, N.Y., are aiming to become the fourth U.S. warehouse to vote on unionization in the last two years.

August 16, 2022

Amazon workers walk off job at major West Coast air hub

An Amazon worker walkout in Southern California over pay and heat safety shows how labor organizing has spread to yet another division of the ecommerce behemoth’s business — air freight — in one of the most important regions in all of its logistics empire.

August 16, 2022

Corporations on the front lines of the economy say cracks are forming

The biggest companies in America — including Apple and Walmart — are beginning to see cracks forming in consumers' willingness to spend.

July 30, 2022

Abortion is illegal for millions. Will Big Tech help prosecute it?

Now that abortion is illegal for millions, firms such as Amazon, Facebook and Google are reckoning with the prospect of data requests on users for prosecutions.

June 29, 2022

Amazon drones are coming to town. Some locals want to shoot them.

Amazon is planning to test drone deliveries in a rural California town, but not everyone thinks their community is a good fit.

June 20, 2022