Technology columnist based in San Francisco Education: Harvard University, B.A. in Anthropology and Afro-American Studies; Cambridge University, Trinity College, M.Phil in Social Anthropology
Geoffrey A. Fowler is The Washington Post’s technology columnist, writing from San Francisco about how to navigate the confusing, occasionally scary and deeply personal world of tech. He joined The Post in 2017 after 16 years with the Wall Street Journal writing about consumer technology, Silicon Valley, national affairs and China.
R.I.P. 1-800 numbers and hold Muzak. Chat and messaging apps from Apple, Facebook, WhatsApp and others are more efficient, less painful — and both sides of the conversation are more likely to keep their cool.