Karla L. Miller

Karla L. Miller offers weekly advice on workplace dramas and traumas. You can send her questions at work.advice.wapo@gmail.com.
Latest from Karla L. Miller

What Luisa from ‘Encanto’ taught me about defining myself by an endless capacity for hard work

With the coronavirus pandemic entering its third year, it's time for a moment of reckoning. If we want to continue to depend on the Luisas who have kept our schools, hospitals, homes and businesses running, we are going to need to do more to support them.

January 13, 2022

My boss in a senior living facility won’t get vaccinated and I’m furious

Resentments are growing as the divide deepens between pro- and anti-vaccination colleagues. All you can control are the lengths you're willing to go to for your own and others' protection.

January 6, 2022

In the Great Resignation, many quit to avoid workplace bullies. Here are less drastic strategies.

During the Great Resignation, workers of all ages and experience levels are increasingly ready to walk away from toxic workplaces. The good news is that abuses that were once tolerated are increasingly being seen for what they are: needless, destructive and counterproductive.

December 16, 2021

Advice on dealing with a workplace bully

Whether you're a target or a witness, everyone can play a role in building an environment where workplace bullying won't thrive.

December 9, 2021

How to cope with a client who keeps asking for more out-of-scope work

Instead of saying "yes" or "no" to a client's demands, make sure your contract is clear about what services you provide — and how much additional requests will cost.

December 2, 2021

My adult child is hospitalized with a mental illness. How can I help them keep their job?

Unless your adult child specifically asks you to contact their employer while they're in the hospital, doing so is a huge overreach for a parent. Find ways to provide support without interfering with their care.

November 18, 2021

For some workers with disabilities, the pandemic brought surprising benefits. Now the flexibility is fading with a return to the old ways of working.

During the coronavirus pandemic, employers across the world adopted the flexibility that workers with disabilities have been demanding — with no downturn in productivity. But with a gradual return to normal, many workers with disabilities find themselves still fighting for workplace accommodations.

November 11, 2021

How these employers held onto workers during ‘The Great Resignation ’

Although many employees have been leaving their jobs during "The Great Resignation," some have told good stories about things their employers are doing to make them feel trusted, appreciated and supported beyond the paycheck.

November 4, 2021

Left behind: Millions of Americans still can’t find work

While many people are quitting their jobs or taking early retirement in "The Great Resignation," many others are still desperately looking for work after losing their jobs at the start of the coronavirus pandemic. While employers say there is a job shortage, job-seekers say their job applications go unanswered and they feel increasingly like they are surplus to requirements.

October 28, 2021

These workers quit their jobs and found better ones. Here’s what they discovered.

From readers who have done it: How to leave a bad job for a better one in "The Great Resignation." Don’t worry about gaps in your résumé or stress about retraining. The rules are different now.

October 21, 2021