Help Desk

Making tech work for you

(Oksana Parafeniuk/For The Washington Post)

When war comes to work: Tensions rise for Ukrainian workers at freelance marketplace

Toptal, a freelance platform that serves both Ukrainians and Russians, is the latest site where the information war is playing out.

By Danielle Abril

iPhone SE: Low expectations met

What’s missing from the cheapest new iPhone is battery life and a top-quality camera

By Geoffrey A. Fowler

Apple unveils low-cost iPhone SE and new iPad Air

Apple announced a new low-cost iPhone and more powerful iPad Air in a livestream on Tuesday.

By Chris Velazco, Heather Kelly and Tatum Hunter

Ask Help Desk: How to reclaim your digital life after an abusive relationship

Locking down accounts and devices is critical with domestic violence and stalking.

By Heather Kelly

The Online Security Reset Guide: Keeping you safe from scammers, hackers and digital threats

From Facebook to Outlook, here's how to keep your money and identity safe online.

By Tatum Hunter

Privacy Reset: A guide to the important settings you should change now

From Facebook to Venmo, staying on top of your privacy starts with these key settings.

By Heather Kelly and Geoffrey A. Fowler

THE HELP DESK TEAM

Geoffrey Fowler has for more than a decade been holding tech companies accountable where it matters most: the products you use every day.

Heather Kelly is a veteran journalist on the intersection of humans and gadgets, and offers humorous advice on our digital lives.

Chris Velazco is the guy you’d want to take shopping with you for deep knowledge about what’s new, what’s a rip-off and what’s actually right for you and your family.

Tatum Hunter goes deep into how apps, websites and other technology actually works to help you get the most out of it.

Danielle Abril covers how technology is impacting the way we work and how companies are using artificial intelligence and other tools to exert more control over us.

Ask us your personal tech questions

We want to hear your questions about the phones, computers, apps and speakers that we surround ourselves with.

TECH IN YOUR LIFE

These apps could help you save money at the gas pump — or offset what you pay

By Chris Velazco

Needy, overconfident voice assistants are wearing on their owners’ last nerves

By Tatum Hunter

Ask Help Desk: How can I tell if my phone will be affected by the 3G shutdown this year?

By Chris Velazco

How to avoid falling for and spreading misinformation about Ukraine

By Heather Kelly

When war comes to work: Tensions rise for Ukrainian workers at freelance marketplace

By Danielle Abril

Drones, robots, license plate readers: Police grapple with community concerns as they turn to tech for their jobs

By Danielle Abril

Ask Help Desk: What you need to know about the future of working inside the metaverse

By Danielle Abril

Working in a war zone: How Wix is keeping nearly 1,000 Ukrainian employees safe

By Danielle Abril

Your Data and PRIVACY

Ask Help Desk: How to reclaim your digital life after an abusive relationship

By Heather Kelly

The Online Security Reset Guide: Keeping you safe from scammers, hackers and digital threats

By Tatum Hunter

Want to avoid a cyberattack? Stop ignoring those pesky software updates.

By Tatum Hunter

Social media companies push Ukrainian users to add safeguards

By Heather Kelly

Internet Access

A government benefit helped Americans save on Internet costs last year. Here’s how the sequel works.

By Chris Velazco

Internet service plans will soon come with ‘nutrition’ labels. Here’s what you need to know.

By Chris Velazco

5G service just got faster for some people. Here’s why.

By Chris Velazco

The latest space race is all about improving Internet access. Here’s what you should know.

By Chris Velazco

iPhone SE: Low expectations met

By Geoffrey A. Fowler

Apple unveils low-cost iPhone SE and new iPad Air

By Chris Velazco, Heather Kelly and Tatum Hunter

We tested Samsung’s newest flagship phones. Here are 6 things you should know about the Galaxy S22s.

By Chris Velazco

Got a computer collecting dust? Google’s new software could bring it back to life.

By Chris Velazco

Your drawer full of old tech could have a new life — or start a fire. Here’s how to handle it.

By Chris Velazco

Anyone with an iPhone can now make deepfakes. We aren’t ready for what happens next.

By Geoffrey A. Fowler

Everyone’s AirPods will die. We’ve got the trick to replacing them.

By Geoffrey A. Fowler

Not all iPhones are the same. These cost less and are better for the Earth.

By Geoffrey A. Fowler

The Price of BigSeries on how tech monopolies impact you

How Internet and TV providers get away with jacking up your bill

By Geoffrey A. Fowler

Want to borrow that e-book from the library? Sorry, Amazon won’t let you.

By Geoffrey A. Fowler

There’s no escape from Facebook, even if you don’t use it

By Geoffrey A. Fowler

iTrapped: All the things Apple won’t let you do with your iPhone

By Geoffrey A. Fowler

(Jonathan Baran/The Washington Post)

Hands-on with Tesla's 'Full Self-Driving' Beta

The Post asked experts to analyze videos of Tesla beta software, and reporters Faiz Siddiqui and Reed Albergotti test the car's performance firsthand.

The weird, wild world of CES 2022

How to buy gifts during a supply chain crisis

Disposable phone numbers and privacy apps: How to use 'burners' to protect your personal information

Be careful what you look for: Item trackers can help recover stolen things but may put you in danger

;