A government benefit helped Americans save on Internet costs last year. Here’s how the sequel works.
The Emergency Broadband Benefit is officially gone, but some of you can still get monthly discounts on your Internet bill.
By Chris VelazcoMarch 3, 2022Internet service plans will soon come with ‘nutrition’ labels. Here’s what you need to know.
The FCC is moving forward with a plan to make companies’ Internet plans easier to understand.
By Chris VelazcoFebruary 3, 20225G service just got faster for some people. Here’s why.
After a bit of a lull, 5G is making headlines all over again. Here’s your guide to why, and what it means for you.
By Chris VelazcoJanuary 25, 2022The latest space race is all about improving Internet access. Here’s what you should know.
Satellite internet isn’t very good, but SpaceX and Amazon are hoping to change that.
By Chris VelazcoNovember 3, 2021- Analysis
5G is a little better than before, but don’t rush to upgrade your phone just yet.
Is 5G finally starting to live up to the hype? In some cases, yes, but big changes are coming soon.
By Chris Velazco and Geoffrey A. FowlerSeptember 24, 2021 - Perspective
How Internet and TV providers get away with jacking up your bill
Service providers use their lock on neighborhoods — and a lack of rules — to take advantage of us. Here’s how to spot their tricks.
By Geoffrey A. FowlerJuly 13, 2021 - Perspective
5 tricks to lower your Internet bill
You can threaten to drop service — or cut some non-essential parts of your bill — if switching isn’t a real option
By Geoffrey A. FowlerJuly 13, 2021 - What's NewPerspective
The government has a program to cut your Internet bill. Verizon was using it to force you onto a new data plan.
Help Desk: Readers tell our tech columnist about shenanigans signing up for the Emergency Broadband Benefit, which is supposed to knock $50 off monthly bills.
By Geoffrey A. FowlerMay 21, 2021 - Perspective
The government wants to pay your Internet bill for a few months. Here’s what you need to do.
A surprising number of Americans can get $50 each month from the new $3.2 billion Emergency Broadband Benefit. That includes tens of millions who lost work during the pandemic.
By Geoffrey A. FowlerMay 14, 2021 - Perspective
Gatekeepers: These tech firms control what’s allowed online
Moderating content isn’t just something Facebook, Google and Twitter do. There’s a whole “stack” of companies that run the Internet — and are under pressure to exert control.
By Geoffrey A. Fowler and Chris AlcantaraMarch 24, 2021 - Perspective
Bad WiFi is slowing you down. Fix yours without spending a dime.
Our five-step guide will help you speed up your Internet connection and eliminate wireless dead zones while you’re stuck at home
By Geoffrey A. FowlerApril 29, 2020