The Washington Post

Older VA disability claims to get top attention

Veterans waiting more than a year for a decision on their disability claims are moving to the front of the line, under a new program announced Friday.

The Department of Veterans Affairs is responding to criticism about the soaring number of claims that have been pending for longer than 125 days. The agency said that of the nearly 900,000 claims pending, some 250,000 are from veterans who have been waiting at least a year for a decision.

Veterans receive disability compensation for injuries and illness incurred or aggravated during their active military service. The amount of the compensation is based on a rating assigned by the department.

Allison Hickey, the VA undersecretary who oversees the Veterans Benefits Administration, says provisional decisions will be made on the oldest cases based on the evidence currently in the veteran’s file. In some cases, medical exams will be required, and those will be expedited.

Veterans whose claims are granted would get compensation immediately. Veterans whose claims are denied will have a year to submit more information before a final decision.

VA projected that it will take up to six months to complete the 250,000 claims being targeted.

Lawmakers cautiously approved of the plan to focus on the oldest claims first, but Rep. Michael H. Michaud (D-Maine) says it doesn’t resolve the systemic problems that VA faces because it relies on paper files. The agency is rolling out a new computer system designed to improve efficiency, but not all regional offices will have that system until the end of the year.

“We will be monitoring it closely to make sure it’s good policy rather than just good PR,” said Rep. Jeff Miller (R-Fla.), chairman of the House Committee on Veterans’ Affairs.

The number of disability claims pending has steadily grown over the past four years. The average time to resolve a disability claim has gone from 161 days in fiscal 2009 to 286 currently. Hickey warned that the number will spike in the coming months as VA focuses on the oldest cases first.

Hickey said a decision in late 2010 making it easier for Vietnam veterans to qualify for compensation related to Agent Orange exposure brought about 260,000 new claims into the system. Those cases took precedence. Meanwhile, other types of claims poured in as a result of 10 years of war and the downsizing of the military, and the backlog soared.

“Now it is an appropriate time for us to go and really tackle those folks who have more than patiently waited,” Hickey said.

Most veterans submitting claims are already receiving some disability compensation. They’re citing new or aggravated conditions in an effort to get additional money.

VA has traditionally given top priority in resolving disability claims to certain categories of veterans, including the homeless, those who are terminally ill and those separating from the military for medical reasons. The veterans in those particular categories will retain their top-priority status. But many others filing claims can expect that it will take longer for the agency to resolve their cases.

“It’s great to see the VA finally taking more immediate and aggressive action to address this important issue for our veterans,” said Paul Rieckhoff, chief executive for Iraq and Afghanistan Veterans of America.

— Associated Press

The Freddie Gray case

Please provide a valid email address.

You’re all set!

Campaign 2016 Email Updates

Please provide a valid email address.

You’re all set!

Get Zika news by email

Please provide a valid email address.

You’re all set!
Comments
Show Comments
The New Hampshire primary is Tuesday. Get caught up on the race.
New Hampshire primary: What to expect
New Hampshire will hold a traditional primary just eight days after the Iowa caucuses. Polling in the Granite state has historically been volatile in the final weeks before the primary. After the Iowa caucuses, many New Hampshire voters cement their opinions.
The Post's Ed O'Keefe says ...
Something has clicked for Bush in New Hampshire in the past few days. What has transpired by no means guarantees him a top-tier finish in Tuesday’s Republican primary here, but the crowds turning out to see him are bigger, his delivery on the stump is crisper and some of his key rivals have stumbled. At the least, the developments have mostly silenced talk of a hasty exit and skittish donors.
The feminist appeal may not be working for Clinton
In New Hampshire, Sen. Bernie Sanders is beating Clinton among women by eight percentage points, according to a new CNN-WMUR survey. This represents a big shift from the results last week in the Iowa caucuses, where Clinton won women by 11 points.
New Hampshire polling averages
Donald Trump holds a commanding lead in the next state to vote, but Marco Rubio has recently seen a jump in his support, according to polls.
New Hampshire polling averages
A victory in New Hampshire revitalized Hillary Clinton's demoralized campaign in 2008. But this time, she's trailing Bernie Sanders, from neighboring Vermont. She left the state Sunday to go to Flint, Mich., where a cost-saving decision led to poisonous levels of lead in the water of the poor, heavily black, rust-belt city. 
55% 40%
Upcoming debates
Feb. 11: Democratic debate

on PBS, in Wisconsin

Feb 13: GOP debate

on CBS News, in South Carolina

Feb. 25: GOP debate

on CNN, in Houston, Texas

Campaign 2016
State of the race

To keep reading, please enter your email address.

You’ll also receive from The Washington Post:
  • A free 6-week digital subscription
  • Our daily newsletter in your inbox

Please enter a valid email address

I have read and agree to the Terms of Service and Privacy Policy.

Please indicate agreement.

Thank you.

Check your inbox. We’ve sent an email explaining how to set up an account and activate your free digital subscription.