Jodie McLean is the CEO of EDENS, one of the nation’s leading private owners, operators and developers of retail real estate. McLean has focused on transforming brick-and-mortar shopping malls into lifestyle destinations that reflect consumer preferences. As people return to in-person experiences, retailers are hitting some challenges. McLean joins Washington Post deputy editorial page editor Karen Tumulty to discuss how staffing and supply chain issues, as well as continued health safety concerns, are changing the retail experience post-COVID.

Highlights

The EDENS CEO said increasing vaccine rollouts will ‘help bring predictability back.’ “The consumer is thinking about this, it’s on their mind. We have not seen the consumer retreat yet, in terms of foot traffic… It seems that vaccination is our best way forward. A lot of our retail partners, especially in the food and beverage industry, are saying we are going to move to a vaccine requirement… I hope we can move forward in finding vaccines and vaccine rollouts that help bring predictability back.” (Washington Post Live)
Jodie McLean said e-commerce and brick-and-mortar retailers are intertwined in providing consumers experiences to shop. “We refer to buying or picking up in store as BOPUS ... and BOPUS is absolutely here to stay. [...] E-commerce is our partner, it is not our foe. Any strong brand, any strong retailer understands the consumer, and whether the consumer chooses to transact, we can’t really control. It’s got to be seamless, trends like BOPUS will stay.” (Washington Post Live)
The EDENS CEO predicted supply chain issues will continue into next year. “This elongated time to get inventory, we thought this would come back. I don’t think it has… No one wants to hold inventory too long, it’s expensive to have inventory on the books. Plus, how do you store it? How do you move it through?... So, really, this whole supply chain management issue is one of the biggest logistical issues happening, right now, in retail... I think we’ll see those supply chain issues continue well into next year. (Washington Post Live)

Jodie McLean

Provided by EDENS.

Jodie W. McLean is Chief Executive Officer of EDENS, one of the nation’s leading private owners, operators and developers of retail real estate. With a more than 25-year tenure at EDENS, she has established herself as a key player in the company’s growth and expansion to its current marketplace leadership, capitalized by blue chip investors and assets valued at $6.5 billion.

McLean is responsible for EDENS’ strategy to move the portfolio to major urban centers creating a portfolio of assets that are the center of community life, including DC’s Union Market and Fairfax’s Mosaic. She was named Chief Investment Officer in 1997, President in 2002, and CEO in 2015. Overall, she has been responsible for the development, redevelopment, acquisition, and disposition of more than $15 billion in retail assets.

McLean passionately believes that retail should evolve beyond a shopping experience, and advocates for connectivity to the communities surrounding the company’s retail centers. To ensure this, each EDENS development is crafted to serve as an authentic gathering place, including a unique merchandising mix and welcoming design elements, fostering a sense of engagement with its neighbors.

McLean is Deputy Chair of the Board of Directors for the Federal Reserve Bank of Richmond. McLean also serves as Trustee and Executive Board Member of the International Council of Shopping Centers and Trustee of Urban Land Institute. She serves on the boards of Cushman & Wakefield, The Real Estate Round Table, Wofford College, the Economic Club of DC and Milhaus, as well as boards of several other institutions and charities. McLean is a member of the Liberty Fellowship (Aspen Institute) Class of 2009.

A native of Chicago, IL, McLean holds a B.S. in Finance and Management from the Moore School of Business, University of South Carolina and a degree from South Carolina Honors College.

Moderated by Karen Tumulty

Karen Tumulty is a columnist for The Washington Post. In her previous role as a national political correspondent for the newspaper, she received the Toner Prize for Excellence in Political Reporting. She joined The Post in 2010 from Time magazine, where she had held the same title. During her more than 15 years at Time, Tumulty wrote or co-wrote more than three dozen cover stories. She also held positions with Time as congressional correspondent and White House correspondent. Before joining Time in 1994, Tumulty spent 14 years at the Los Angeles Times, where she covered a wide variety of beats. During her time there, she reported on Congress, business, energy and economics from Los Angeles, New York and Washington, D.C. Tumulty is a native of San Antonio, where she began her career at the now-defunct San Antonio Light. Tumulty holds a bachelor of journalism from the University of Texas at Austin and an MBA from Harvard Business School.