The Washington PostDemocracy Dies in Darkness

Diversity in the Workplace: Talent Acquisition & Workplace Pipeline with Laura Fuentes

Human resources executives discuss how companies are acquiring talent and building diverse workplaces amidst the pandemic on Tuesday, Sept. 28 (Video: The Washington Post)

Traditional recruitment is changing amidst the coronavirus pandemic, rapid technological change and growing social movements. Employees are increasingly looking for greater flexibility and shared values in the companies to which they apply. Recruiters are prioritizing potential over experience and candidates who can fulfill organizational goals while placing less emphasis on academic qualifications and formal experience. Laura Fuentes, executive vice president and chief human resources officer from Hilton, will join Washington Post Live to talk about how companies are acquiring talent and building diverse workplaces in this new normal.

Click here for transcript


Laura Fuentes says the company utilizes the apprenticeship model to train workers and provide flexibility in their careers. “Our philosophy is essentially hire the very best people and rely more on the apprenticeship, the on the job learning model to help them do any of the jobs that we will evolve in the future.” (Video: Washington Post Live)
Laura Fuentes says the pandemic has brought inclusion to the forefront Hilton’s recruiting efforts. “The way in which recruitment has changed is multifold: companies are working harder to get their stories out there and so having a really crisp and compelling value proposition–and inclusion is at the heart of that–is really important.” (Video: Washington Post Live)

Laura Fuentes

Laura Fuentes was appointed as Hilton’s Executive Vice President and Chief Human Resources Officer in 2020. She joined Hilton in 2013, and has led a variety of teams across the Human Resources function. Most recently, she served as Chief Talent Officer. Prior to joining Hilton, Laura spent six years at Capital One Financial in various corporate strategy and Human Resources roles. Earlier in her career, she worked at McKinsey & Company in its Madrid, New York, and Washington D.C offices, where she served clients across financial services and non-profit sectors. Laura currently serves on the boards of directors of Make-a-Wish Mid-Atlantic and Arlington Free Clinic. Originally from Spain, she holds a B.S. from the University of Virginia, a M.S. in Structural Engineering from the University of Texas at Austin and an M.B.A. from Columbia University. She lives in Arlington, VA with her husband Will Meyer and two children, Alex and Nico.