The Boston Globe first revealed the existence of the Quiet Skies program on Sunday. In response to questions, TSA spokesman James O. Gregory offered more details of the program’s origins and goals, comparing it to other law enforcement activities that ask officers to closely monitor individuals or areas vulnerable to crime.
“We are no different than the cop on the corner who is placed there because there is an increased possibility that something might happen,” Gregory said. “When you’re in a tube at 30,000 feet . . . it makes sense to put someone there.”
The TSA declined to provide complete information on how individuals are selected for Quiet Skies and how the program works.
According to the TSA, the program uses travel records and other information to identify passengers who will be subject to additional checks at airports and observed in flight by air marshals who report on their activities to the agency.
The initiative raises new questions about the privacy of ordinary Americans as they go about routine travel within the United States and about the broad net cast by law enforcement as it seeks to keep air travel safe.
Gregory said the program did not single out passengers based on race or religion and should not be considered surveillance because the agency does not, for example, listen to passengers’ calls or follow flagged individuals around outside airports.
But during in-flight observation of people who are tagged as Quiet Skies passengers, marshals use an agency checklist to record passenger behavior: Did he or she sleep during the flight? Did he or she use a cellphone? Look around erratically?
“The program analyzes information on a passenger’s travel patterns while taking the whole picture into account,” Gregory said, adding “an additional line of defense to aviation security.”
“If that person does all that stuff, and the airplane lands safely and they move on, the behavior will be noted, but they will not be approached or apprehended,” Gregory said.
He declined to say whether the program has resulted in arrests or disruption of any criminal plots.
Hugh Handeyside, senior staff attorney with the American Civil Liberties Union’s National Security Project, called on the TSA to provide more information about the program to passengers.
“Such surveillance not only makes no sense, it is a big waste of taxpayer money and raises a number of constitutional questions,” he said. “These concerns and the need for transparency are all the more acute because of TSA’s track record of using unreliable and unscientific techniques to screen and monitor travelers who have done nothing wrong.”
The TSA, which was created soon after the Sept. 11, 2001, terrorist attacks, screens on average more than 2 million passengers a day.
While the agency is tasked with a weighty public safety mission, it has at times been publicly rebuked for being intrusive and abusive at airport checkpoints. It has been accused of doing little to enhance security while subjecting passengers to searches or questioning.
In 2015, the Department of Homeland Security’s inspector general found that undercover agents were able to slip fake bombs past TSA screeners about 95 percent of the time. A year later, the flying public was in an uproar over long lines to move through security screening.
But TSA officials have said that ensuring public safety while keeping passengers moving has made their work difficult.
“We have a no-fail mission,” former TSA administrator Peter Neffinger told Congress in 2015.
The agency has also been criticized for its treatment of Muslims and other minorities who have complained of being profiled while traveling.
Earlier this year, media reports revealed that the agency had compiled a secret list of unruly passengers.
Passengers may be selected for Quiet Skies screening because of their affiliation with someone on the government’s no-fly list or other databases aimed at preventing terrorist attacks.
“This program raises a whole host of civil liberties and profiling concerns,” said Faiza Patel, co-director of the New York University School of Law’s Brennan Center for Justice.
Critics say that government watch lists and databases are overly broad and include incorrect information.
The no-fly list grew from about 16 people in September 2001 to 64,000 in 2014.
But Patel, an attorney, said law enforcement officials are generally free to surveil individuals as long as they do not do so based on criteria such as ethnicity.
Fredrick Kunkle contributed to this report.